Driver Truk – Antar Barang Aman & Tepat Waktu

Pt. Biforst Logistics; Cikarang; Remote; IDR 78,120,000 - 111,600,000; Full time

Benefits offered by this job

Competitive salary with incentives

Fully remote

Career development

Modern logistics tools

Supportive remote team culture

Job summary

Pt. Biforst Logistics is seeking a Remote Delivery Driver Coordinator to manage and optimize our delivery operations from a remote setting across Batam and nearby areas.

You will oversee drivers, plan efficient routes, and maintain high customer service standards. This role requires strong organizational skills, excellent communication, and problem-solving abilities to keep deliveries on time and customers satisfied while leveraging technology to streamline workflows in a fully remote work

Qualifications

• Experience in logistics coordination or dispatching, preferably remote.
• Familiarity with route optimization software and delivery systems.
• Excellent communication and leadership skills.
• Able to multitask in a fast-paced remote environment.
• Strong understanding of transportation and delivery operations.

Responsibilities

• Coordinate daily delivery schedules and optimize routes with routing software.
• Communicate with a team of delivery drivers, providing clear guidance.
• Monitor driver performance and delivery timelines, addressing delays.
• Maintain records of deliveries, driver logs, and customer feedback.
• Resolve customer inquiries and complaints to ensure satisfaction.

Skills

Logistics coordination

Route optimization

Leadership

Communication

Problem-solving

Tools

Routing software

Delivery management systems

Job description

Our client is seeking a dedicated Remote Delivery Driver Coordinator to manage and optimize our delivery operations from a remote setting. This pivotal role involves overseeing a fleet of drivers, ensuring efficient route planning, and maintaining high standards of customer service across Batam and surrounding areas. You will be instrumental in coordinating logistics, communicating with drivers and customers, and resolving any issues that arise during the delivery process, all while leveraging technology to streamline operations and enhance productivity. This position is perfect for an organized individual with a knack for problem-solving and a passion for efficient logistics, who thrives in a fully remote work environment.

Key Responsibilities

• Coordinate daily delivery schedules and optimize routes for maximum efficiency using routing software.
• Communicate effectively with a team of delivery drivers , providing clear instructions and support throughout their shifts.
• Monitor driver performance and adherence to delivery timelines, addressing any delays or issues promptly.
• Maintain accurate records of deliveries, driver logs, and customer feedback.
• Handle customer inquiries and resolve delivery-related complaints to ensure satisfaction.
• Collaborate with the logistics team to implement process improvements and enhance operational workflows.

Requirements

• Proven experience in logistics coordination , dispatching, or a similar role, preferably in a remote capacity.
• Familiarity with route optimization software and delivery management systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and manage priorities effectively in a fast‑paced, remote environment.
• Strong understanding of transportation and delivery operations.

Benefits

• Competitive salary with performance-based incentives.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Opportunities for professional development and career advancement within logistics.
• Access to modern logistics management tools and technologies.
• A supportive and collaborative remote team culture.