Product Specialist

DKSH; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 24,000,000 - 30,000,000; Full time

Job summary

DKSH is seeking a field-based Sales Specialist to grow the Women’s Health portfolio in the Surabaya region. You will build professional relationships with Ob-Gyn specialists, GPs, and midwives, execute effective product promotions, and identify business opportunities to meet targets.

You will manage territory plans, track KPIs, and communicate product information while ensuring compliance with company policies and industry standards. Prior experience in maternal health areas is highly valued.

Qualifications

• 2–5 years in pharmaceutical sales or medical representative roles.
• Experience with Women’s Health, Ob-Gyn, fertility, contraception, or maternal health is highly preferred.
• Established relationships with Ob-Gyn specialists in the territory are a plus.

Responsibilities

• Promote the company’s Women’s Health portfolio and achieve sales targets.
• Build and maintain relationships with key healthcare professionals (Ob-Gyn, GP, midwives).
• Record sales data and maintain customer data in CRM databases.
• Deliver accurate product communications and ensure compliance with policies.

Skills

Relationship building

Sales planning

Communication

Time management

CRM familiarity

Education

Bachelor's degree in Life Sciences/ Pharmacy or related

Tools

CRM systems

Job description

About The Role

Drive sales growth and market penetration of the company’s Women’s Health pharmaceutical portfolio within the assigned territory by building strong relationships with healthcare professionals, executing effective product promotion, and identifying business opportunities.

The role is responsible for achieving sales targets while ensuring high-quality product communication, effective territory management, and compliance with company policies and applicable pharmaceutical industry standards.

What You Will Deliver

• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
• Build and maintain strong professional relationships with key healthcare professionals, particularly:
• Obstetricians & Gynecologists (Ob-Gyn)
• General Practitioners
• Midwives and other relevant healthcare professionals
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery or installation of products/systems.

What You Bring

• Approximately 2–5 years of pharmaceutical sales / medical representative / product specialist experience .
• Previous experience handling Women’s Health, Ob-Gyn, fertility, contraception, maternal health, or related therapeutic areas is highly preferred.
• Established relationships with Ob-Gyn specialists and relevant healthcare professionals within the assigned territory would be an advantage.
• Strong track record of achieving sales targets is preferred.

Why Join DKSH