Product Manager (QRIS)

Bukuwarung; Jakarta Selatan; On-site; IDR 360,000,000 - 700,000,000; Full time

Job summary

Bukuwarung is seeking a Product Manager to own the Retail Product roadmap for QRIS and retail payment acceptance in Indonesia. You will define and execute the product strategy, localize offerings for the Indonesian market, and ensure regulatory compliance.

You will partner with Business, Operations, Engineering, and Design to onboard merchants, integrate with payment partners, and track KPIs such as active merchants and transaction volume. Experience in commerce or fintech is highly valued.

Qualifications

• 3+ years in product management, ideally in commerce/fintech/payments.
• Hands-on experience with merchants and growth problems.
• Familiarity with SEA markets and payment acceptance/merchant acquiring.
• Data-driven decision making and analytical mindset.
• End-to-end user research from interviews to insights.
• Experience shipping integrations with external partners.
• Thrives in ambiguity and communicates clearly in remote teams.
• Familiar with agile ways of working.

Responsibilities

• Own Retail Product: Define and execute the product roadmap for QRIS and retail payment acceptance.
• Market Adaptation: Localize retail products for the Indonesian market, ensure regulatory compliance, and support local payment methods.
• Merchant Acquisition: Partner with Business and Operations to drive onboarding and activation of merchants.
• Partner Integration: Work with payment partners and acquirers to enable seamless payment acceptance.
• Define Success Metrics: Establish and track KPIs including active merchants, transaction volume, and merchant retention.
• Cross-Functional Collaboration: Collaborate with Engineering, Design, Operations, and Business teams to deliver on the roadmap.
• User Research: Understand merchant needs and pain points to inform product decisions.

Skills

Merchant growth

Data-driven decisions

Agile working

Cross-functional teamwork

User research

Partner integrations

Tools

Payment APIs

Job description

What you will do

• Own Retail Product: Define and execute the product roadmap for QRIS and retail payment acceptance
• Market Adaptation: Adapt retail products to a new market - localization, regulatory compliance, local payment methods
• Merchant Acquisition: Partner with Business and Operations teams to drive merchant onboarding and activation
• Partner Integration: Work with payment partners and acquirers to enable seamless payment acceptance
• Define Success Metrics: Establish and track KPIs including active merchants, transaction volume, and merchant retention
• Cross-Functional Collaboration: Work closely with Engineering, Design, Operations, and Business teams to deliver on roadmap
• User Research: Understand merchant needs, pain points, and behaviors to inform product decisions

What we're looking for

• 3+ years in product management, ideally in commerce, fintech, or payments
• Hands-on experience with merchants and a track record on growth problems
• Familiarity with SEA markets and payment acceptance or merchant acquiring
• Sharp analytical instincts - you make decisions with data, not gut alone
• Comfortable running user research end-to-end, from interviews to insights
• Experience shipping integrations with external partners
• Thrives in ambiguity, works well across remote teams, and communicates with clarity
• Familiar with agile ways of working