The eCommerce Product Coordinator is responsible with the product life cycle management merchandise execution and campaign content planning across SPAC ecommerce channels and marketplaces.
KEY RESPONSIBILITIES:
- Manage product image distribution to different channels and partners
- Manage product copy distribution across channels and partners
- Work on product life cycle (create, maintain, markdown, remove)
- Create and release products on multiple channels with accuracy and completeness of information
- Update and create copy where needed to ensure correct description is associated with each item
- Work with photo studio on sampling process and generation product images
- Work on product information enrichment including, visualization, and trends to ensure new go-to-market and product initiatives are appropriately represented across digital channels.
- Manage product categories and search-result presentation to maximise sales and sell-through.
- Assist copy and photo briefs for product and attend photo shoots as needed
- Contribute new ideas and concepts for site content, digital marketing, and site merchandising
- Create and maintain spreadsheets
- Create and execute periodic reports, including metric reports on departmental performance
- Research additional product and category and content information as needed
- Support monthly calendar planning by coordinating campaign dates, products, offers and content requirements.
- Develop email campaign briefs covering the campaign objective, product selection, offer, copy direction, links, assets and delivery timeline.
- Coordinate with designers and relevant stakeholders to ensure email campaigns are delivered on time and follow the approved brief and brand standards.
- Assist in testing promotions and campaigns.
- Perform additional duties and responsibilities as required.
Other
- Other tasks may be assigned from time to time which contribute to the overall success of the company. As an ever-evolving business, your exact responsibilities may change.
KEY MEASURABLES:
- Products and content prepared and delivered according to agreed launch and channel timelines.
- Product information and campaign content complete, accurate and compliant with channel requirements.
- Email briefs delivered on time and outputs aligned with the approved brief and brand standards.
- Product and content issues identified, resolved or escalated promptly.
- Low incidence of avoidable product, content, pricing, link or publishing errors.
- Accurate and timely maintenance of product, campaign and content trackers.
- Assigned SEA and ANZ channel deliverables completed within agreed service levels.
REQUIRED EXPERIENCE/SKILLS/EDUCATION:
- Passion for brands and sales and solution driven
- Minimum 1-2 years of ecommerce experience in a similar role
- Previous experience working in a merchandise, sales or retail account management role
- Ability to understand technology and how this impacts supply chain/Merchandise strategies
- Excellent attention to detail and aptitude for numbers
- Strong English communication skills with the ability to support at all levels
- Exceptional organization, time management and multi-tasking skills
BOARDRIDERS PURPOSE & VALUES:
Our Purpose:
We awaken the spirit of freedom and adventure by connecting boardriders around the world.
Our values:
- We Lead with Integrity and Passion – We assume positive intent. We are authentic, transparent and we deliver on promises.
- We build an Inclusive Community – We actively provide coaching, feedback and recognition. We value individual differences.
- We Protect our Playgrounds – We volunteer to support keeping our mountains and oceans clean.
- We Play to Win – We are accountable and results orientated. We are one global team.
We awaken the spirit of freedom and adventure by connecting boardriders around the world. We are the world’s leading action sports and lifestyle company with a global portfolio of brands. We’re a team of 7,500 like-minded souls protecting what we love. The smell of the ocean. The sounds of the city you know so well. The perfect slope. The perfect wave. The perfect game. Ultimate freedom.
We lead with integrity and passion, we build an inclusive community, we protect our playgrounds and we play to win.
We are Quiksilver, Billabong, Roxy, RVCA, DC Shoes.
We are BOARDRIDERS.
We awaken the spirit of freedom and adventure by connecting boardriders around the world. We are the world’s leading action sports and lifestyle company with a global portfolio of brands. We’re a team of 7,500 like-minded souls protecting what we love. The smell of the ocean. The sounds of the city you know so well. The perfect slope. The perfect wave. The perfect game. Ultimate freedom.
We lead with integrity and passion, we build an inclusive community, we protect our playgrounds and we play to win.
We are Quiksilver, Billabong, Roxy, RVCA, DC Shoes.
We are BOARDRIDERS.
Perks and benefits
- Comprehensive Medical Insurance
- Casual Dress Code
- Paid Annual Leave and Special Company Leave
- Learning Support
- Using 70/20/10 Development Model
- Product Allowance and Employee Discounts
- Annual Company Outing and Party
- Sustainability Initiatives
- Work Without the Traffic Hassle