Product Analyst (1-year Contract) BSD City, Indonesia 2026.08.18

Traveloka; Tangerang; Hybride; IDR 450 000 000 - 750 000 000; Plein temps

Résumé du poste

Traveloka is seeking a Senior Product Manager to own the strategy and execution of a product area across engineering, design, and business teams. You will translate user needs and market dynamics into clear requirements and a prioritized roadmap to drive measurable impact.

You will lead discovery, validate opportunities, and make data-informed decisions on what to build and when, collaborating with multiple stakeholders to align goals and adapt strategy as priorities evolve.

Qualifications

• 3-5 years of product management experience in technology or consumer-facing products.
• Demonstrated ability to define product strategy and roadmaps that deliver business outcomes.
• Strong analytical skills with experience using data to inform product decisions.
• Excellent communication and stakeholder management across technical and non-technical teams.
• Experience working in cross-functional environments with engineering, design, and business partners.
• Proven ability to prioritize competing demands and manage product trade-offs.
• Track record of shipping products or features and measuring their impact.

Responsabilités

• Own the strategy and execution of a product area across engineering, design, and business teams.
• Define vision and roadmap based on user needs and market dynamics.
• Lead discovery and validation of opportunities and make data-informed build decisions.
• Mentor junior team members and contribute to product practices and standards.

Connaissances

Product management

Roadmap definition

Data-driven decisions

Stakeholder management

Cross-functional collaboration

Description du poste

Join Traveloka and channel your passion into a rewarding career

About Traveloka Traveloka is Southeast Asia’s leading all-in-one travel platform connecting millions globally with trusted, world-class experiences. With over 140 million app downloads and more than 40 million monthly active users, Traveloka stands as one of the most popular travel apps in the region.

Job Description

Job ID: MJ000309

About Traveloka

Traveloka is Southeast Asia's leading travel and lifestyle super-app. We connect tens of millions of travellers across the region with flights, hotels, experiences, financial services, and more — all from a single platform. Since our founding in 2012, we have expanded to eleven markets, processed billions of dollars in transactions, and built one of the most recognised consumer brands in the region.

We move fast because the region demands it. Southeast Asia is young, mobile-first, and growing faster than almost anywhere else on earth. We are not transplanting a Western playbook — we are writing a new one, from scratch, for a market that does not look like anywhere else — and we are calling for people who want to be part of that.

About the Team

Customer Care Product builds the systems that turn Traveloka's promise into resolution. When millions of travelers across eleven markets need to change a flight, fix a hotel booking, or chase a refund, the products you ship decide whether that moment feels effortless or painful. You own the tools, automation, and AI that let care happen at scale — and you measure success in problems solved, not tickets closed.

You will sit at the intersection of product, operations, and AI, shipping fast against real Southeast Asian complexity: many languages, many payment rails, many edge cases no Western playbook covers. You like getting close to the messy frontline reality, then designing the workflow or model that makes it disappear. If you want product work where the impact is immediate and human, this is it.

About the Job

You will own the strategy and execution of a product area, working across engineering, design, and business teams to define the vision and roadmap. You will be responsible for understanding user needs and market dynamics, translating them into clear product requirements and prioritized initiatives that drive measurable impact.

You will lead the discovery and validation of new opportunities, making data-informed decisions about what to build and when. You will work closely with stakeholders to align on goals, communicate progress, and adapt the strategy based on learnings and changing business priorities.

As an individual contributor at this level, you will be expected to operate with increasing autonomy while mentoring junior team members and contributing to the broader product organization's practices and standards.

Job Requirements

• 3-5 years of product management experience in technology or consumer-facing products
• Demonstrated ability to define product strategy and roadmaps that deliver business outcomes
• Strong analytical skills with experience using data to inform product decisions
• Excellent communication and stakeholder management across technical and non-technical teams
• Experience working in cross-functional environments with engineering, design, and business partners
• Proven ability to prioritize competing demands and manage product trade-offs
• Track record of shipping products or features and measuring their impact

Join Us

At Traveloka, we firmly believe in equal opportunities for all because diversity drives creativity and excellence. We encourage individuals from diverse backgrounds to apply for opportunities with us. Our hiring decisions are based on qualifications and merit in accordance with a fair and transparent process, regardless of race, ethnicity, religion, sex, gender identity, sexual orientation, age, marital status, disability, military service, or any other aspect of diversity. Join us in our mission to transform the travel industry and embrace the values that drive us to innovate and serve customers worldwide.