PMO Manager

FWD Insurance; Jakarta Pusat; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

FWD Insurance Indonesia seeks an experienced Project Lead to manage a portfolio of company projects from initiation through closure. You will work with key stakeholders to define scope, timelines and budgets, organize teams, and mitigate risks while ensuring deliverables align with business goals.

The role requires strong governance, regular reporting, and effective communication with senior management. You will drive post-implementation reviews and capture lessons learned for continuous

Qualifications

• Experience in delivering IT/business projects from planning to closure.
• Strong communication skills across senior stakeholders.
• Ability to define project scope, timeline and costs.
• Proficiency in creating integrated project plans and governance artifacts.
• Familiarity with post-implementation reviews and lessons learned.

Responsibilities

• Work with key stakeholders to define project scope, timeline and cost.
• Organize project team to complete activities per plan.
• Manage challenges, risks and changes to the project as needed.
• Monitor progress, control budget, and track milestones/deliverables.
• Organize project closure with formal sign-off and post-implementation review.
• Maintain regular project reports and update the Steering Committee.

Skills

Project management

Stakeholder management

Budget monitoring

Risk management

Reporting & governance

Job description

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

Lead the role in planning, executing, monitoring, controlling, and closing out projects classified as Company Project Portfolio.

• To work with key stakeholders to define clear project scope, timeline and cost; and create an integrated project plan focused on attaining the outlined goals.
• To organize the project team member to perform work in order to ensure all activities necessary are completed according to project plan.
• To manage the challenges/issues/risk involved in a particular project and dealing with changes to the project as and when necessary.
• To monitor & control the project, include monitoring the progress, managing the budget, ensuring that key milestones/deliverables are delivered and comparing actual performance against plan.
• To organize project management closure process include obtaining the formal sign-off from business user and conducting post-implementation review to identify key lessons learned.
• To manage the communication with key stakeholder i.e. to provide regular project report/dashboard and organize Project Steering Committee meeting/update.
• To ensure all the project activities performed in accordance with the applied project governance/policy include managing the necessary documentation.