Optical Store Manager

SATURDAYS; Surakarta; On-site; IDR 111,600,000 - 178,560,000; Full time

Job summary

SATURDAYS is seeking a Store Manager – Optical to lead our store operations in Central Java, with placement in Surakarta. You will drive sales targets, oversee inventory, and ensure exceptional customer experiences across our optical range.

Responsibilities include coaching the team, planning rosters, maintaining visual standards, and delivering daily/weekly reporting. The ideal candidate has 3–6 years in retail, with 1–2 years in a supervisory role and a passion for luxury fashion eyewear.

Qualifications

• 3–6 years in retail with 1–2 years in supervisory role
• Strong customer service and leadership skills
• Experience budgeting and inventory management

Responsibilities

• Drive sales targets and maximize store profitability.
• Monitor conversion rates, average bill values, footfalls, and repeat customer metrics.
• Resolve customer issues and complaints with professionalism and empathy.
• Lead, coach, and motivate the store team to perform at their best.
• Conduct regular training and development sessions on products, systems, and customer engagement.
• Plan team rosters, manage attendance, and ensure discipline and productivity.
• Ensure smooth day-to-day operations including opening/closing procedures.
• Maintain accurate inventory levels; manage stock inward/outward with minimal shrinkage.
• Coordinate with HO for replenishments, transfers, and customer orders.
• Maintain store cleanliness, aesthetics, and adherence to visual merchandising guidelines.
• Plan in-store displays and product arrangements to optimize appeal and engagement.
• Prepare daily/weekly/monthly sales reports and share insights with leadership.
• Track KPIs and take corrective actions to improve store performance.

Skills

Leadership

Customer service

Sales strategy

Budgeting

Inventory management

Team motivation

Education

University degree

Job description

About the Role

SATURDAYS is a lifestyle eyewear brand offering designer-quality glasses at affordable prices through our omni-channel experience and physical stores. We are looking for an experienced Store Manager – Optical to lead store operations, drive sales performance, and deliver excellent customer experiences.

Placement:

Job Descriptions

Drive sales targets and maximize store profitability.

Monitor conversion rates, average bill values, footfalls, and repeat customer metrics.

Resolve customer issues and complaints with professionalism and empathy.

Team Management

Lead, coach, and motivate the store team to perform at their best.

Conduct regular training and development sessions on products, systems, and customer engagement.

Plan team rosters, manage attendance, and ensure discipline and productivity.

Operations & Inventory

Ensure smooth day-to-day operations including opening/closing procedures.

Maintain accurate inventory levels; manage stock inward/outward with minimal shrinkage.

Coordinate with HO for replenishments, transfers, and customer orders.

Maintain store cleanliness, aesthetics, and adherence to visual merchandising guidelines.

Plan in-store displays and product arrangements to optimize appeal and engagement.

Reporting & Analysis

Prepare daily/weekly/monthly sales reports and share insights with leadership.

Track KPIs and take corrective actions to improve store performance.

Key Requirements:

Education: Graduate in any discipline

Experience: 3–6 years in retail, with at least 1–2 years in a supervisory/store manager role (opctic/fashion/luxury retail preferred)

Proven leadership skills with the ability to motivate and develop teams

Strong customer service skills and experience in budgeting and inventory management

Willing to be placed in the Central Java area

If you are a results-driven leader with a passion for retail and customer experience, we’d love to hear from you. Join SATURDAYS and grow your career.