Ops Excellence Analyst — Process Optimization & Analytics

Indodana; Daerah Khusus Ibukota Jakarta; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Indodana is seeking a candidate for its Jakarta-based team to develop scalable processes within the collection operations. You will improve existing workflows, monitor performance metrics, and drive efficiency across the organization with data-driven insights.

Ideal candidates have 1+ year in operations excellence or related improvements, strong analytical skills, and the ability to coordinate cross-functional projects in a fast-paced environment. Fresh graduates are welcome to apply.

Qualifications

• 1+ year experience in Operation Excellence or process improvement, fresh grads welcomed
• Experience coordinating projects & campaigns across teams
• Ability to multitask and execute in a fast-paced, team-oriented environment
• Strong analytical skills with ability to review data and produce meaningful analysis
• Strong problem-solving skills and ability to identify root causes
• Working knowledge of medium-large operations
• Fresh Graduate Welcome

Responsibilities

• Develop and set scalable processes for the collection team
• Improve current processes to increase efficiency
• Monitor metrics and SLA of operations processes and maintain efficiency
• Analyze data to identify problems, develop improvement recommendations, and implement plans
• Collaborate with other operations teams for business process improvement and implementation

Skills

Operations Excellence

Project Coordination

Data Analysis

Root Cause Analysis

Multitasking

Fast-paced Environment

Job description

Indodana is seeking a candidate for its Jakarta-based team to develop scalable processes within the collection operations. You will improve existing workflows, monitor performance metrics, and drive efficiency across the organization with data-driven insights.

Ideal candidates have 1+ year in operations excellence or related improvements, strong analytical skills, and the ability to coordinate cross-functional projects in a fast-paced environment. Fresh graduates are welcome to apply.