Operations Strategy Associate - Lifestyle / Education

Seven Retail; Jakarta Pusat; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Seven Retail in Jakarta is seeking an Operations Strategy Associate to translate strategic ideas into actionable initiatives and drive end-to-end execution. You will own cross-functional projects, monitor outcomes, and push for operational excellence across the business.

The role emphasizes process improvement, cost efficiency, and customer experience, with collaboration across operations, CX, and commercial teams. 1–2 years of relevant experience is preferred.

Qualifications

• Minimum 1–2 years experience in program management, strategy consulting and field operations.
• Strong analytical skills to assess data, evaluate program performance, and support data-driven decision-making.

Responsibilities

• Strategic Planning and Execution: Develop and refine the company's strategic roadmap and align with business goals.
• Analyze market trends and internal data to identify growth opportunities and risks.
• Lead cross-functional initiatives to execute strategic projects with on-schedule delivery and measurable outcomes.
• Operational Efficiency and Process Improvement: Identify inefficiencies and implement scalable solutions to improve productivity and cost management.
• Establish and monitor KPIs to assess operational performance and optimize processes.
• Collaborate with departments to streamline workflows and ensure alignment with priorities.

Skills

Analytical skills

Program management

Strategy execution

Stakeholder management

Job description

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.

As Operations Strategy Associate, you won’t just sit behind strategy decks, you will play a key role in driving ideas into execution. You will be responsible for shaping high-level strategic initiatives while also owning the end-to-end implementation and performance monitoring of critical projects.

Your scope will span across operational excellence, process improvement, cost efficiency & management, commercial operations, and customer experience (CX), giving you a holistic view of how the business runs and scales.

Ready to take the next step in your career? Join us and discover what you can achieve at Seven Retail. Read on to learn more!

Your Day-to-Day

• Strategic Planning and Execution
• Develop and refine the company's strategic roadmap, aligning it with overall business goals and objectives
• Analyze market trends, competitor activities, and internal data to identify growth opportunities and risks
• Lead cross-functional initiatives to execute strategic projects, ensuring they stay on schedule and deliver measurable outcomes.
• Operational Efficiency and Process Improvement
• Evaluate current business operations to identify inefficiencies and implement scalable solutions to improve productivity, cost management, and quality
• Establish and monitor KPIs to assess operational performance, and use data-driven insights to optimize processes
• Collaborate with teams across departments to streamline workflows and ensure alignment with strategic priorities.
• Leadership and Stakeholder Management
• Act as a key advisor to senior executives, providing data-backed insights and recommendations on business decisions
• Lead, mentor, and influence cross-functional teams to foster collaboration and ensure successful project execution
• Communicate effective with stakeholders at all levels, presenting clear updates, outcomes, and proposals for improvement

Who We're Looking For

• Minimum of 1-2 years experience in program management, strategy consulting and field operations
• Proficiency in managing daily operations, coordinating between departments, and ensuring efficient resource allocations
• Strong analytical skills to assess data, evaluate program performance, and support data-driven decision-making.