Operations Specialist

PT Crane Worldwide Logistics Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Twibbonews in Surabaya seeks a Logistics Coordinator to handle inquiries, shipping instructions, cargo data, and coordination with vendors and airlines. You will monitor loading/unloading, ensure safety and regulatory compliance, and provide daily customer updates.

The role involves handling documents (HBL/MBL/CIPL), booking with shipping lines, SI/SO, VGM, port coordination, and liaison with customs. A high school diploma or better is preferred, with strong communication and reliability.

Qualifications

• High School diploma or equivalent preferred.

Responsibilities

• Receive and process inquiries and shipping instructions.
• Coordinate with vendors and airlines for cargo and AWB.
• Ensure loading/unloading safety and regulatory compliance.
• Provide daily updates to customers.
• Track shipments and maintain documentation (HBL/MBL/CIPL).

Skills

Logistics coordination

Documentation

Vendor management

Communication

Education

High School or better

Job description

Job Description

• Receive review, and process inquiry or shipping instruction from customer/sales/overseasnChecking cargo data and CIPL for both international and domestic shipment
• Arrange Moda transportation and communication with vendornDirect monitoring for loading/unloading cargo for every shipment
• Ensure every loading/unloading are conducted safely and according to customer and Indonesiau2019s law and regulations
• Provide daily report to customers and do daily monitoring with communication with vendor.
• Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin officennCoordinating with airlines, managing AWB (Air Waybill), export/import clearance with airport customs
• Booking with shipping lines, managing SI/SO, VGM submission, port coordination
• Coordination with domestic trucking providers, waybill (Surat Jalan), GPS tracking, POD collection
• Track and trace cargo as necessary to insure proper movement and delivery.
• Submitting manifest in CEISA
• Coordination with Customs Clearance Department for PEB/ PIB
• Provide accounting department with proper and correct billing information.
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
• Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment, yet meet clientu2019s requirement for the movement of freight.
• Sending original invoice and supporting documents to customers.
• Help implement Quality, Health, Safety and Environment objectives set up specific for the branch and its operational basis.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks

Education

• Preferred
• High School or bettern

Behaviors

• Preferred
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Preferred
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility