Operations Manager (New Parfume Brand)

PT. TIGA KELUARGA ABADI; Daerah Istimewa Yogyakarta; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

PT. TIGA KELUARGA ABADI is seeking an Operations Manager to lead the day-to-day operations of a new perfume brand in Yogyakarta. You will develop and enforce SOPs, oversee sales, inventory, and distribution, and coordinate cross-functional teams to ensure quality brand experiences.

The ideal candidate has 5+ years in operations with strong leadership and analytical skills, and a proven ability to drive improvements and growth in a fast-paced environment.

Qualifications

• Minimum 5 years of experience in operations management, retail, FMCG, beauty, lifestyle, or related industries.
• Minimum 2–3 years in a managerial or supervisory role with proven team leadership.
• Willing to work full-time and be based in Yogyakarta.

Responsibilities

• Manage and oversee the overall day to day operations of the brand to ensure effective and efficient business processes.
• Develop, implement, and continuously evaluate operational SOPs, policies, and systems.
• Ensure operational targets and business performance are achieved in line with company objectives.
• Lead, manage, and develop the team to achieve established targets and performance standards.
• Monitor sales activities, inventory, distribution, customer service, and other operational functions.
• Coordinate with cross-functional teams to ensure smooth and seamless business operations.
• Analyze operational data and reports to identify areas for improvement and business development opportunities.
• Identify operational issues and implement timely and effective corrective actions.
• Ensure consistent implementation of quality standards, service standards, and overall brand experience.
• Prepare regular operational reports and provide strategic recommendations to management.

Skills

Leadership

Operational management

Business acumen

Analytical thinking

Problem solving

Communication skills

KPI monitoring

SOP development

Education

Bachelor’s degree (S1)

Job description

We are looking for an experienced Operations Manager with strong leadership, operational management, and business acumen to join and be part of the development of our new perfume brand.

This role will play a key part in ensuring that all operational activities are managed effectively and efficiently, while maintaining company standards and supporting the overall growth and development of the brand.

Key Responsibilities

Manage and oversee the overall day to day operations of the brand to ensure effective and efficient business processes.

Develop, implement, and continuously evaluate operational SOPs, policies, and systems.

Ensure operational targets and business performance are achieved in line with company objectives.

Lead, manage, and develop the team to achieve established targets and performance standards.

Monitor sales activities, inventory, distribution, customer service, and other operational functions.

Coordinate with cross-functional teams to ensure smooth and seamless business operations.

Analyze operational data and reports to identify areas for improvement and business development opportunities.

Identify operational issues and implement timely and effective corrective actions.

Ensure consistent implementation of quality standards, service standards, and overall brand experience.

Prepare regular operational reports and provide strategic recommendations to management.

Requirements

Minimum Bachelor’s degree (S1) from any field.

Minimum 5 years of experience in operations management, retail, FMCG, beauty, lifestyle, or related industries.

Minimum 2-3 years of experience in a managerial or supervisory role with proven team leadership responsibilities.

Experience managing business operations involving sales, retail/store operations, distribution, or omnichannel business is a plus.

Strong leadership, problem-solving, analytical thinking, and decision-making skills.

Excellent communication and cross-functional coordination skills.

Comfortable working with targets, KPIs, and operational data.

Proven ability to develop and implement SOPs and drive continuous improvement.

Strong business acumen with the ability to identify opportunities for business growth and operational improvement.

Willing to work full-time and be based in Yogyakarta.

Preferred Qualifications

Experience in the perfume, beauty, cosmetics, fashion, lifestyle, retail, or FMCG industries will be an advantage.

Why Join Us?

This is an exciting opportunity to be part of a new brand from its early development stage, with the opportunity to help build operational systems, develop a high-performing team, and contribute directly to the growth and success of the business.