Operations Analyst: Data-Driven, Cross-Functional Impact

Ruangguru for Business; Jakarta Pusat; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Ruangguru for Business is seeking a motivated Operations professional in Jakarta Pusat to manage day-to-day activities and ensure efficient processes. You will work with Product and Engineering teams to resolve issues, monitor performance, and maintain data integrity.

The role requires 1–2 years in Business Operations or related fields, with strong Excel/Sheets skills and basic SQL/BigQuery knowledge. Excellent communication and multitasking abilities are essential for success in a fast-paced

Qualifications

• Bachelor's degree in a related field is required.
• 1–2 years of experience in Business Operations or similar roles.
• Proficient in Excel/Sheets; SQL or BigQuery knowledge is a plus.
• Strong communication and cross-functional collaboration skills.
• Detail-oriented with strong analytical and problem-solving abilities.

Responsibilities

• Execute day-to-day operational activities to meet targets.
• Investigate and coordinate resolution of system issues with Product and Engineering teams.
• Monitor operational performance and maintain data across systems.
• Coordinate with stakeholders to ensure timely execution of initiatives.
• Support account management to improve product adoption and customer satisfaction.
• Prepare operational reports and perform basic analyses for decisions.
• Identify issues and suggest efficiency improvements.

Skills

Excel/Sheets

SQL/BigQuery

Communication

Analytical thinking

Education

Bachelor's degree in Information Systems, Computer Science, Statistics, Mathematics, Engineering, Business, or related field

Tools

SQL

BigQuery

Excel

Job description

Ruangguru for Business is seeking a motivated Operations professional in Jakarta Pusat to manage day-to-day activities and ensure efficient processes. You will work with Product and Engineering teams to resolve issues, monitor performance, and maintain data integrity.

The role requires 1–2 years in Business Operations or related fields, with strong Excel/Sheets skills and basic SQL/BigQuery knowledge. Excellent communication and multitasking abilities are essential for success in a fast-paced