Operations Analyst — Data, QA & Client Success

Ruangguru for Business; Jakarta Timur; On-site; IDR 111,600,000 - 223,200,000; Full time

Job summary

Ruangguru for Business in Jakarta Timur, Indonesia, is looking for a dedicated professional to manage data and enhance client relationships. The role involves investigating technical issues, maintaining project data, driving account initiatives, and establishing trust with stakeholders. Candidates should have a Bachelor's degree in relevant fields and proficiency in Microsoft Excel and BigQuery. Ideal applicants thrive in agile settings, focusing on client satisfaction and data-driven insights.

Qualifications

• Bachelor's degree in related field.
• Experience in data management or data analysis is a strong plus.
• Confident with Microsoft Excel and BigQuery.
• Thrives in agile environments.

Responsibilities

• Investigate, document, and report bugs.
• Maintain data and keep it actionable.
• Drive account management initiatives.
• Communicate effectively with internal stakeholders.
• Understand customer pain points and build loyalty.

Skills

Data management

Data analysis

Microsoft Excel

BigQuery

Client services

Education

Bachelor's degree in Statistics, Mathematics, IT, Information Systems, or Computer Science

Tools

Analytics tools

Job description

Ruangguru for Business in Jakarta Timur, Indonesia, is looking for a dedicated professional to manage data and enhance client relationships. The role involves investigating technical issues, maintaining project data, driving account initiatives, and establishing trust with stakeholders. Candidates should have a Bachelor's degree in relevant fields and proficiency in Microsoft Excel and BigQuery. Ideal applicants thrive in agile settings, focusing on client satisfaction and data-driven insights.