Offshore Wind O&M Support Engineer — Root-Cause Analytics

Vattenfall; Indonesia; On-site; IDR 1,426,534,000 - 2,037,905,000; Full time

Job summary

Vattenfall seeks an O&M Technical Support Engineer – Offshore Wind to provide second-line technical support for offshore wind sites, primarily on Vestas platforms. You will analyse fault patterns, update documentation and develop standard solutions to improve reliability and availability.

Based in Europe with locations such as Esbjerg, Amsterdam or London, the role involves collaboration across engineering, asset management and OEMs, and occasional travel to offshore sites.

Qualifications

• Experience with Vestas wind turbine platforms, preferably V80, V90 and/or V112.
• 4–7 years in technical operations, maintenance, troubleshooting or engineering within wind energy or another complex technical environment.
• Technical background in electrical, mechanical or related engineering discipline, or equivalent hands-on experience.
• Good understanding of wind turbine systems, including electrical, mechanical, hydraulic and control systems, with experience in fault finding and root-cause analysis.
• Experience working with technical documentation and operational tools such as SCADA, SAP PM or other CMMS solutions.
• Strong communication skills in English and the ability to explain technical concepts clearly while collaborating in an international environment.
• Willingness to travel occasionally to operational or offshore sites.

Responsibilities

• Receive, assess and resolve technical requests from offshore wind sites, using ticketing systems, operational data, technical documentation and input from relevant specialists.
• Analyse recurring alarms, failure patterns and technical trends to identify potential platform issues and support improvements in reliability, availability and maintainability.
• Support remote troubleshooting by using SCADA, alarm data, maintenance history and technical documentation to guide site teams towards practical solutions.
• Create and maintain standardised technical solutions, alarm guides, troubleshooting instructions and corrective work packages for offshore sites.
• Work closely with site operations, engineering, asset management, regional support, OEMs, suppliers and other internal stakeholders to make sure the right technical input is available when operational decisions are made.
• Provide technical input to future projects, Employer Requirements, contract discussions and improvement priorities where operational lessons learned are relevant.
• Contribute to continuous improvement of Technical Support processes, tools and documentation, and share knowledge with colleagues across the team.

Skills

Vestas wind turbines

Root cause analysis

SCADA

Technical documentation

Cross-functional collaboration

Travel willingness

Education

Engineering degree or equivalent

Tools

SCADA systems

CMMS (SAP PM or similar)

Job description

Vattenfall seeks an O&M Technical Support Engineer – Offshore Wind to provide second-line technical support for offshore wind sites, primarily on Vestas platforms. You will analyse fault patterns, update documentation and develop standard solutions to improve reliability and availability.

Based in Europe with locations such as Esbjerg, Amsterdam or London, the role involves collaboration across engineering, asset management and OEMs, and occasional travel to offshore sites.