Monetization Services Specialist - Pricing Activation

Stripe; Sea; Presencial; IDR 1.251.788.000 - 1.967.096.000; Jornada completa

Descripción de la vacante

Monetization Services Specialist - Pricing Activation at United States Digital Space LLC joins our FinOps team to onboard contracts and configure pricing in billing systems.

You will translate contract terms into billing configurations, perform QC, and collaborate with deal desks, legal, sales ops, and engineers. We value strong communication, data analysis, and the ability to scale processes across the company.

Formación

• 4-5 years of relevant financial operations/pricing activation experience or 4+ years in customer service with a degree in Business Administration, Finance, Tech, or relevant field
• Excellent communication and organizational skills, both written and verbal
• Strong problem-solving skills and ability to analyze data independently
• Experience with contracts and large data sets in Salesforce and MS Office
• Ability to work with cross-functional stakeholders

Responsabilidades

• Own accurate and timely activation of sold pricing contracts
• Translate pricing terms into billing configurations and perform post-activation checks
• Collaborate with deal desk, legal, sales ops, and engineers to improve processes
• Investigate rate discrepancies and assist with onboarding
• Support system implementations for billing, collections, and audits

Conocimientos

Communication

Problem-solving

Analytical thinking

Cross-functional collaboration

Detail-oriented

Adaptability

Educación

Bachelor's degree in Business Administration, Finance, Tech, or relevant field

Herramientas

G Suite

Salesforce

MS Office

Descripción del empleo

Who we are About the company

the company is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use the company to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Finance Operations (FinOps) team is the company’s global backbone, dedicated to delivering and continuously improving essential business services - billing and collections, procurement, monetization, payroll, and travel and expenses. We drive company value through data-driven insights, operational rigor, and a relentless focus on excellence. As strategic partners, we shape business decisions, champion technology-enabled solutions, own operational strategy, and collaborate across global functions to enable the company’s growth.

What you’ll do

We're looking for a Monetization Services Specialist - Pricing Activation to join our growing team. This individual will help us improve user experience through accurate and timely onboarding of contracts, workflows and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers.

Responsibilities

• Own accurate and timely activation of sold custom pricing contracts.
• Own the pricing activation of custom pricing contracts in the company’s billing systems, from intake and requirements validation through configuration and post-activation checks.
• Translate legal terms including approved pricing, product, invoicing, and effective-date terms into accurate billing configurations; identify and upscale ambiguous or conflicting terms.
• Perform quality-control and reconciliation checks to confirm that configurations produce the expected billing outcomes.
• Partner with internal systems, deal desk, legal, sales ops, internal audit, go-to-market, engineer and account managers to develop and improve operational processes and programs
• Partner with sales to investigate and resolve user inquiries related to onboarding and rate discrepancy issues
• Analyze our processes and instigate changes to help scale our operations and improve user experience
• Work closely with other the company teams to assist with system implementations for billings, collections, and assist with internal and external ad-hoc audit support
• Help scale and optimize our processes by assisting with the execution of key projects and programs.
• Gain unique insights into how businesses of varying sizes and industries operate and scale on the company
• Can quickly learn the the company ways of working and make a real impact through process enhancements.
• Be a part of building a brand-new team and operational culture for the company
• Contribute to or act as DRI for with monthly and quarterly flux analysis of key metrics
• Contribute to or act as DRI for ad hoc projects

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4-5 years of relevant financial operations/pricing activation experience or 4+ years of strong customer service experience with a degree in Business Administration, Finance, Tech, or relevant field
• Excellent communication and organizational skills, both written and verbal
• Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
• Strong knowledge of gSuite tools, Salesforce, and MS-Office products and experience working with/analyzing contracts and large data sets
• Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
• Demonstrated experience partnering with cross-functional stakeholders
• Demonstrated history of taking on various types of challenging projects and producing results
• Solution-oriented mindset with enthusiasm for establishing best practices
• Self-disciplined, diligent, proactive and detail oriented
• The ability to be flexible and adapt quickly with changing requirements

Preferred qualifications

• Familiarity with payments, fintech, SaaS, or other transaction-based business models
• A builder's mindset and a willingness to question assumptions and conventional wisdom
• Enthusiasm for building scalable systems and solving operational problems through process improvements and automation
• Experience with SQL/data-analysis tools