Merchant Success Lead — Java Growth Champion

BukuWarung; Jakarta Timur; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

A leading sales organization in Jakarta Timur is looking for a skilled leader to oversee the sales team. The role involves motivating the team, improving sales processes, and ensuring compliance with company standards. Responsibilities include planning project events, monitoring sales activities, and building strong relationships with key merchants to enhance customer satisfaction. The ideal candidate will possess excellent communication and leadership skills, aiming to achieve collective sales goals.

Responsibilities

• Provide effective leadership to the sales team, motivating and guiding them to achieve individual and collective sales goals.
• Continuously evaluate and improve sales processes and procedures to enhance efficiency and effectiveness.
• Foster effective communication and collaboration with other departments such as sales operations & strategy.
• Ensure compliance with company policies, industry regulations, and ethical standards in all sales activities.
• Responsible for the execution of project events and daily/weekly route planning.
• Monitor sales activities, analyze sales data, and generate reports on sales performance.
• Build and maintain strong relationships with key merchants.
• Address merchants inquiries and concerns promptly, ensuring a high level of merchant satisfaction.

Job description

A leading sales organization in Jakarta Timur is looking for a skilled leader to oversee the sales team. The role involves motivating the team, improving sales processes, and ensuring compliance with company standards. Responsibilities include planning project events, monitoring sales activities, and building strong relationships with key merchants to enhance customer satisfaction. The ideal candidate will possess excellent communication and leadership skills, aiming to achieve collective sales goals.