Mart Merchant Partner Associate (Contract)

Grab; Balikpapan; On-site; IDR 177,273,533 - 354,547,066; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

FlexWork arrangements

Parental and Birthday leave

Grabber Assistance Programme

Job summary

Grab is seeking a Sales or Business Development leader in Balikpapan, Indonesia. The role involves guiding and empowering team members, developing commercial strategies, and cultivating client relationships while ensuring the team's growth and productivity.

The ideal candidate should have a Bachelor's degree and over 3 years of relevant experience, showcasing strong sales skills and proficiency in data management. Grab offers diverse benefits including life and medical insurance, flexible work arrangements, and leave programs.

Qualifications

• 3+ years in Sales or Business Development with team leadership experience.
• Intermediate proficiency in data management and analysis.
• Foundational knowledge of the end-to-end sales cycle.

Responsibilities

• Guide and empower team members for maximum engagement.
• Develop and implement commercial strategies to meet sales targets.
• Lead acquisition efforts and ensure onboarding of clients.
• Cultivate long-term client relationships through account management.
• Align promotional strategies with Marketing stakeholders.
• Track team metrics and report progress to leadership.

Skills

Sales experience

Business development

Team mentorship

Data management

Presentation skills

Negotiation skills

English communication

Education

Bachelor's degree in Business, Marketing, or related field

Job description

About Grab

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Key Responsibilities

• Guide, mentor, and empower team members to maximize daily engagement and productivity while fostering a good performing, inclusive growth culture.
• Develop and implement comprehensive commercial strategies to consistently meet or exceed sales targets.
• Lead the acquisition function to identify market opportunities, plan tactical outreach, and ensure seamless onboarding for new clients and partners.
• Direct account management efforts to cultivate long‑term client relationships, optimize customer satisfaction, and unlock the value of existing accounts.
• Partner with internal stakeholders, particularly Marketing, to align on promotional strategies and coordinate the deployment of marketing assets.
• Track daily pipelines and team metrics to deliver clear, data‑driven progress updates to senior leadership.

Essential Skills You Will Need

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 3+ years in Sales or Business Development, including demonstrated experience leading, supervising, or mentoring a team.
• Intermediate proficiency in data management and analysis to guide strategic decisions and build clear reports.
• English communication skills for professional business interactions.
• Foundational knowledge of the end‑to‑end sales cycle, from initial acquisition through client retention.
• Skill for presentation, and negotiation skills across diverse audiences.
• Experience supporting, motivating, and collaborating with a diverse team.

Benefits

• Term Life Insurance and comprehensive Medical Insurance.
• GrabFlex, a benefits package that suits your needs and aspirations.
• Parental and Birthday leave, and volunteering leave through Love-all-Serve-all (LASA).
• Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• FlexWork arrangements such as differentiated hours to balance personal commitments and life's demands.

Equal Opportunity

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.