Luxury Watch Store Leader – Sales & Service

PT Hourlogy Indah Perkasa; Jakarta Utara; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

PT Hourlogy Indah Perkasa is seeking a Store Supervisor for its Chronologie Premium Multibrand Watch Store in Jakarta. The role focuses on managing a retail team, ensuring top-tier service, and driving sales at a high-end luxury level.

The ideal candidate has at least three years of supervisory experience in luxury retail, strong leadership, and excellent English and Bahasa Indonesia communication skills. Experience with visual merchandising and store administration is preferred.

Qualifications

• Bachelor degree required.
• Minimum three years experience as Supervisor/Coordinator for a sales team.
• Knowledge of high-end luxury retail sales and product quality.
• Excellent selling and customer service skills.
• Strong English and Bahasa Indonesia communication skills.

Responsibilities

• Manage a retail staff and set up displays.
• Oversee general store operations and ensure standards are met.
• Meet sales goals through training and mentoring sales staff.
• Deliver excellent customer service and satisfaction.
• Complete store administration and policy compliance.
• Maintain store condition and visual merchandising standards.
• Report on buying trends, market analysis and profits.
• Handle staff and customer issues professionally.
• Lead by example with high performance.

Skills

Leadership

Customer service

Sales

Microsoft Office

Communication

Education

Bachelor Degree

Tools

Microsoft Office

Job description

PT Hourlogy Indah Perkasa is seeking a Store Supervisor for its Chronologie Premium Multibrand Watch Store in Jakarta. The role focuses on managing a retail team, ensuring top-tier service, and driving sales at a high-end luxury level.

The ideal candidate has at least three years of supervisory experience in luxury retail, strong leadership, and excellent English and Bahasa Indonesia communication skills. Experience with visual merchandising and store administration is preferred.