Luxury Housekeeping Attendant: Elevate Guest Experience

Accor

Kecamatan Pujut

On-site

IDR 44,640,000 - 72,540,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Pullman Lombok Merujani Mandalika Beach Resort in Lombok is seeking a dedicated Housekeeper to maintain guest rooms, balconies, bathrooms, and public areas in line with our high standards of cleanliness. You will participate in daily briefings, understand VIP guest levels, replenish supplies, report damages, and support a smooth operation with a professional appearance.

Basic qualification is primary school education with at least one year in a similar role and good English; training will be

Qualifications

Primary school education.
Minimum 1 year of relevant experience in a similar capacity.
Good oral proficiency in English language.
No experience is required, training will be provided.

Responsibilities

Attend daily briefings and take on daily assigned tasks.
Understand the difference in guest levels (VIPs) and Room Categories.
Clean and maintain areas of responsibility according to standards and procedures.
Replenish guest supplies and ensure that guests requests are promptly attended to.
Report damage or malfunction in hotel rooms/areas to Supervisor.
Maintain equipment in a proper state of cleanliness.
Maintain a section room report as well as a daily productivity report.
Reports lost and found articles to the housekeeping office immediately.
Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner.
Record room status in allocated section accurately.