Logistics Specialist

Philips International; Jakarta Pusat; On-site; IDR 111,600,000 - 223,200,000; Full time

Job summary

Philips Indonesia is seeking a Logistics Specialist to optimize operations at district level, focusing on inventory control, customs clearance, inbound/outbound shipments, export compliance, and ensuring on‑time delivery to customers.

You will manage 3PL performance, warehouse activities, and DEFOA/ship hold coordination, collaborate with Quality, Regulatory, and Sales teams, and drive continuous improvement within a hybrid work environment.

Qualifications

• 2–3 years of relevant experience in logistics, supply chain, or warehouse operations.
• Strong vendor management skills for brokers and providers.
• Proficiency in Excel and data analysis for KPI tracking.
• Understanding of warehouse processes (inbound, put-away, pick/pack, outbound).
• Structured e-filing and excellent organizational skills.

Responsibilities

• Logistics, Compliance and Cost Control: manage 3PL performance, KPI tracking, PO/invoice review, and order-to-cash support.
• Oversee demo equipment movement and end-to-end loan processes.
• Own warehouse, logistics and export control compliance for the district.
• Manage order management with IWD, PCT and GBS OM for on-time delivery.
• Oversee Last Mile Provider activities and maintain SLAs with Procurement.
• Act as Ship Hold Coordinator and supervise DEFOA processes.
• Manage stock write-off and scrapping with external parties.
• Coordinate labeling and permit applications with Quality & Regulatory.
• Support cost inputs for quotations and allocate costs to projects.
• Submit internal control self-assessments for supply chain security and inventory.

Skills

Logistics

Inventory control

Vendor management

Data analysis

Excel

Tools

SAP SCM

TMS

Job description

Job Title Logistics Specialist Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

1. Role Overview

In this role, you have the opportunity to make a meaningful impact by improving operational efficiency and customer satisfaction. You will be responsible for providing operational, logistical, and warehousing support at the district level, with a strong focus on inventory control, customs clearance, shipment management (inbound/outbound), export compliance, and ensuring on‑time delivery to customers.

2. Key Responsibilities

• Logistics, Compliance and Cost Control Manage 3PL performance for warehouse and transportation providers, including KPI tracking, regular performance reviews, PO management and invoice review. Actively collaborates with stakeholders and manages the supporting requirement for order‑to‑cash process (e.g. timely POD collection, close monitoring of backorders, managing tools/wheels requirements, etc).
• Act as the point of contact regarding demo equipment movement and request and oversee the end‑to‑end process for demo / loan process.
• Own warehouse, logistics, and export control compliance for the district including acting as the District Export Control Officer (ECO). Manage both bonded and non‑bonded inbound and outbound shipments, ensuring on‑time and in‑full delivery to customers/sites.
• Manage order management with IWD teams, PCT and GBS OM, including documentation, shipment status, and backorder monitoring, to ensure on‑time delivery through TMS optimization.
• Oversee all Last Mile Provider (LMP) activities and maintain valid SLAs in collaboration with Procurement.
• Act as Ship Hold Coordinator within the district and supervise end‑to‑end DEFOA and ensure timely completion.
• Manage physical stock write‑off and scrapping processes in collaboration with appointed external parties.
• Partner with Quality & Regulatory teams on labeling activities and permit applications (BAPETEN, etc).
• Support Sales teams with IWD cost inputs for customer quotations and ensure accurate cost (IWD / TPW) allocation to projects or business cost centers, including monthly incurred cost tracking and annual AOP budget proposal.
• Submit internal control self‑assessments on supply chain security, inventory and accrual inputs.
• Provide logistics supporting documentation for financial related activities.
• Own audit‑related activities for warehouse and logistics with quality and HSE (e.g., GDPMD) and support customs audits when required.

Inventory Accuracy & Warehouse Management

• Ensure posting accuracy across GR, GI, inbound, pick & pack, and outbound processes.
• Own stock accuracy (aged and non‑aged inventory) for commercial, free stock, and demo.
• Conduct monthly inventory cycle count reconciliation, analyze the stock accuracy and provide the report including the comprehensive CAPA for any discrepancies.
• Plan and lead stock takes and submit the reports to relevant stakeholders.
• Manage 3rd party product purchase based on order requirements, collaborate with stakeholders to ensure product availability in the right quantity, at the right time, and with the right product.
• Ensure implementation of Good Warehouse Practice in alignment with GDPMD requirements.
• Lead shelf‑life management for stocks with expiry dates to maintain inventory quality and compliance.
• Participate in lean supply chain initiatives and continuous improvement programs to enhance operational efficiency.

Systems & Tools

SAP SCM Dashboard Stockview 3.

3. To Succeed in This Role

• Resilient person with 2–3 years of relevant experience in logistics, supply chain, or warehouse operations.
• Strong vendor management skills (customs brokers, warehouse providers, last mile delivery partners).
• Proficiency in Excel (pivot tables, lookups). Very good analytical and numerical skills.
• Understanding of warehouse processes (inbound, put‑away, pick & pack, outbound).
• Strong organizational skills, including structured e‑filing.
• Ability to work independently with a proactive, customer‑first mindset.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full‑time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Our hybrid working model is defined in 3 ways: We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem‑solving. We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case‑by‑case basis. We want to be at our best: The way we work, and our workspaces are designed to support our well‑being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer‑first health technology solutions. Help us improve the health and well‑being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.