Live Streaming Operator: Studio Tech & Engagement

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 133,920,000 - 234,360,000; Full time

Job summary

Hilton in Indonesia is seeking a Banquet Operations Manager to oversee the planning and execution of all banquet events, ensuring every detail is perfect. You will work closely with guests to bring their vision to life with precision and flair, delivering memorable experiences that elevate guest satisfaction.

The role emphasizes leadership, event planning, and budget control, with collaboration across departments to ensure flawless operations and exceptional service.

Qualifications

• High school diploma required with strong written and verbal communication.
• Minimum 3 years in banquet/event management, preferably in hospitality.
• Assistant Manager: 1 year in a managerial role or 3 years as a supervisor.
• Strong leadership and team management.
• Excellent customer service and communication.
• Event planning and budget control expertise, with attention to detail and problem-solving ability.
• Knowledge of safety protocols and hospitality standards.

Responsibilities

• Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
• Manage and inspire banquet staff, promoting a positive and high-performing team environment.
• Liaise with clients to understand their needs and exceed event expectations.
• Ensure banquet areas meet high standards of service, cleanliness, and presentation.
• Monitor event costs, manage budgets, and maintain adequate inventory and supplies.
• Work closely with other departments to ensure smooth and coordinated event operations.
• Quickly address and resolve any issues during events to uphold guest satisfaction.

Skills

Communication skills

Leadership

Customer service

Event planning

Budget management

Problem solving

Education

High school diploma

Job description

Job Identification

Job Category: Banquets

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You will oversee the planning and execution of all banquet events, ensuring every detail is perfect. You will work closely with guests to understand their vision and bring it to life with precision and flair. As a Banquet Operations Manager, you're not just a master of event orchestration - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Typical Responsibilities

• Event Execution: Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
• Team Leadership: Manage and inspire banquet staff, promoting a positive and high-performing team environment.
• Client Coordination: Liaise with clients to understand their needs and exceed event expectations.
• Service Standards: Ensure banquet areas meet high standards of service, cleanliness, and presentation.
• Cost & Inventory Control: Monitor event costs, manage budgets, and maintain adequate inventory and supplies.
• Interdepartmental Collaboration: Work closely with other departments to ensure smooth and coordinated event operations.
• Issue Resolution: Quickly address and resolve any issues during events to uphold guest satisfaction.

Minimum Qualifications

• High school graduate with strong communication skills, both written and verbal
• Manager: Minimum 3 years in banquet/event management, preferably in hospitality
• Assistant Manager: Minimum 1 year in a managerial role or 3 years as a supervisor
• Strong leadership and team management
• Excellent customer service and communication
• Event planning and budget control expertise, with attention to detail and problem-solving ability
• Knowledge of safety protocols and hospitality standards

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Life at Hilton

Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.