Lead Housekeeping – Bali

Cove; Provinsi Bali; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

Cove is seeking a Housekeeping Supervisor for our Bali properties to lead a dynamic team and ensure smooth day-to-day hotel operations. You will manage staff, schedules, and performance while upholding guest satisfaction and safety standards.

Ideal candidates will have strong leadership, excellent customer service, and solid knowledge of hotel operations, with flexibility to work weekends and holidays as needed in a vibrant Bali setting.

Qualifications

• Proven leadership skills to motivate and manage a team across departments.
• Strong technical knowledge of hotel operations.
• Excellent problem-solving and decision-making abilities.
• Exceptional customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Lead, motivate, and manage a team across various departments.
• Develop and implement staff schedules and rosters.
• Conduct regular performance reviews and provide constructive feedback.
• Oversee daily operations to ensure a high level of guest satisfaction.
• Troubleshoot and resolve operational issues promptly and efficiently.
• Ensure compliance with health and safety regulations.
• Negotiate contracts with vendors and suppliers.
• Monitor vendor performance to ensure quality standards.

Skills

Leadership

Hotel operations knowledge

Problem-solving

Customer service

Communication

Flexibility

Job description

Cove is seeking a Housekeeping Supervisor for our Bali properties to lead a dynamic team and ensure smooth day-to-day hotel operations. You will manage staff, schedules, and performance while upholding guest satisfaction and safety standards.

Ideal candidates will have strong leadership, excellent customer service, and solid knowledge of hotel operations, with flexibility to work weekends and holidays as needed in a vibrant Bali setting.