Lead, Account Management (Jakarta based)

Agoda; Jakarta Pusat; On-site; IDR 120,000,000 - 600,000,000; Full time

Job summary

Agoda is seeking an Area (Account) Manager for Indonesia to lead the regional team in Jakarta. You will manage account managers, drive market strategy, and grow Agoda’s footprint by building strong partnerships with hotels and technology partners.

You will use data to optimize supply quality, lead strategic planning with senior management, and represent Agoda at industry events. The role demands strong leadership, excellent communication, and a hands-on approach to delivering results.

Qualifications

• Bachelor’s degree required; MBA is a plus.
• 5–10 years sales experience in a fast‑growing travel/e‑commerce company.
• Minimum 3 years leading teams in ecommerce or travel.
• Strong Excel and data visualization skills.
• Analytical mindset with data‑driven decisions.
• Excellent interpersonal skills; able to report to senior management.
• Able to communicate value proposition and propose solutions to partners.
• Professional “get it done” attitude and adaptable.

Responsibilities

• Act as a team lead of the region.
• Help management build strategy to significantly increase Agoda’s footprint in the region.
• Coordinate with senior management on strategic planning and objectives.
• Conduct market research into trends to ensure competitiveness of Agoda’s products.
• Represent the company at tradeshows, workshops, and events to promote the Agoda brand and products.
• Develop and own relationships with key decision makers at hotels, technology partners, and other relevant partners.
• Insure Best in Class Supply (best availability at the best price with great content).
• Build a 360‑degree view of the quality of the supply in your region and devise a plan to address gaps.
• Lead a team of market managers in managing successful hotel partnerships.
• Support market managers in partner visits according to internal goals, targets, and objectives.
• Develop tools and processes to enhance productivity and efficiency of your team.
• Implement strategies and promotional activities with partners to maintain a competitive advantage for the Agoda website.
• Develop a High‑Performing team.
• Assist in recruitment.
• Coach the team.

Skills

Analytical mindset

Data visualization

Interpersonal skills

Communication

Leadership

Education

Bachelor’s degree

MBA

Tools

Excel

Job description

Opportunity

As an Area (Account) Manager for Indonesia, you will act as the team lead of the region. Your objectives will be to manage the team of account managers, understand and fill gaps in the market to ensure best‑in‑class supply quality, and grow Agoda’s footprint in your region.

Responsibilities

• Act as a team lead of the region
• Help the management team build a strategy to significantly increase Agoda’s footprint in the region.
• Coordinate with senior management on strategic planning and objectives.
• Conduct market research into trends in the industry and market to ensure the competitiveness of Agoda’s products.
• Represent the company at relevant tradeshows, workshops, and events to promote the Agoda brand and products.
• Develop and own relationships with key decision makers at hotels, technology partners, and other relevant partners.
• Insure Best in Class Supply (best availability at the best price with great content)
• Build a 360‑degree view of the quality of the supply in your region and devise a plan to address gaps.
• Lead a team of market managers in managing successful hotel partnerships.
• Support market managers in partner visits according to internal goals, targets, and objectives.
• Develop tools and processes to enhance productivity and efficiency of your team.
• Implement strategies and promotional activities with partners to maintain a competitive advantage for the Agoda website.
• Develop a High‑Performing team
• Assist in recruitment.
• Coach the team.

Qualifications

• Bachelor’s degree required; MBA is a plus.
• 5–10 years of experience as a sales professional in a fast‑growing globally operating travel/e‑commerce company.
• Minimum 3 years of experience leading successful teams in the e‑commerce or travel industry.
• Exceptionally strong Excel and data visualization skills.
• Analytical mindset with a proven track record of using data to make decisions.
• Excellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management.
• Ability to communicate value proposition and recommend solutions to potential partners.
• Professional “get it done” attitude and work ethic.
• Adaptability and energy in a changing environment.

Nice to Have

• Experience in the travel industry.

Location

Jakarta, Indonesia

Equal Opportunity Employer

Agoda is an equal opportunity employer. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

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