Laundry Supervisor/Assistant Manager

Accorhotel; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Benefits offered by this job

Discounted hotel rates

Accor learning programs

Opportunities to grow within property

Job summary

Accorhotel membuka lowongan Laundry Supervisor/Assistant Manager untuk operasional di East Jakarta. Posisi ini berlokasi di sebuah hotel di Jakarta Timur dan menuntut pengalaman di bidang laundry, kemampuan bahasa Inggris yang baik, serta kemampuan memimpin tim secara efektif.

Anda akan memimpin kegiatan harian laundry, memastikan kualitas cucian dan layanan tamu, serta berkoordinasi dengan Housekeeping untuk menjaga standar layanan hotel bintang lima.

Qualifications

• Pendidikan minimal sekolah dasar.
• Kemampuan berbahasa Inggris lisan yang baik.
• Minimal 2 tahun pengalaman di posisi serupa.
• Kemampuan berbahasa tambahan menjadi nilai plus.

Responsibilities

• Melakukan briefing harian, mengawasi, dan melatih staf laundry.
• Memastikan cucian tamu, dry cleaning, dan setrika selesai sesuai standar.
• Menangani permintaan tamu dengan cepat.
• Mencatat daftar laundry tamu dan staf dengan akurat.
• Mencatat tagihan dan proses administrasi departemen dengan tepat.
• Memeriksa mesin laundry dan melaporkan kerusakan ke Engineering.
• Memastikan penggunaan peralatan tepat dan terawat.
• Membantu Executive Housekeeper menilai kehadiran dan kinerja staf.
• Memastikan keamanan kebakaran dan prosedur keselamatan.

Skills

Kemampuan bahasa Inggris

Education

Pendidikan dasar sekolah

Job description

Laundry Supervisor/Assistant Manager

Perusahaan : Accorhotel

Jenis Pekerjaan : Full-Time

East Jakarta, Indonesia

Company Description

Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia.

With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5.000 delegates, and the relaxing Fit & Spa, the hotel is ideal for business & leisure travelers with its pop-art interior design.

Job Description

Operation

• Conduct daily briefings, supervise and train staff in day-to-day laundry operations
• Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures
• Ensure all guest requests are promptly attended to
• Records guests and staff laundry lists accurately
• Post bills accurately and in a timely manner
• Process all departmental paperwork
• Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering
• Ensure that team members are using laundry equipment properly and keeping them in good condition
• Keep a strict control and record of items sent for laundering by staff members
• Assist Executive Housekeeper in assessing team members’ attendance and performance

Other Responsibilities

• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management
• Establish and maintain effective employee working relationships

Qualifications

• Primary school education
• Good oral proficiency in English language
• Minimum 2 years of experience in a similar capacity
• Ability to speak other languages and basic understanding of local languages will be an advantage

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.