Laundry Manager: Elevate Guest Comfort & Quality

Hilton; Provinsi Bali; On-site; IDR 150,000,000 - 210,000,000; Full time

Job summary

Hilton Bali is seeking a Laundry Manager to oversee operations, ensure clean linens and uniforms, and deliver exceptional guest experiences. You will lead a team, maintain safety and quality standards, manage inventory and equipment, and collaborate with suppliers to maintain high levels of hospitality.

Ideal candidates bring proven hospitality leadership, strong communication, and a proactive approach to cleanliness and guest satisfaction.

Qualifications

• Proven experience as a Laundry Manager / Assistant Laundry Manager or similar role in the hospitality industry.
• Strong leadership and organizational skills.
• Excellent understanding of housekeeping procedures and standards.
• Ability to handle guest complaints and resolve issues efficiently.
• Good communication and interpersonal skills.
• Attention to detail and a commitment to maintain high standards.

Responsibilities

• Oversee laundry operations: Manage laundry and uniform services to ensure a consistent supply of clean, high-quality linens and uniforms while upholding efficiency and quality standards
• Maintain facility and equipment efficiency: Ensure laundry facilities and equipment operate at peak performance while adhering to OSHA regulations and safety standards
• Ensure quality and inventory control: Monitor linen quality, stain and damage rates, inventory levels, and production reports to facilitate timely reordering, rewashing, and repairs
• Manage financial performance: Oversee budgeting, payroll, purchasing, and cost control to optimize operational efficiency
• Enhance processes and compliance: Implement best practices for handling chemicals, maintain safety protocols, and explore improved laundry products and techniques in collaboration with supply vendors.
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Skills

Leadership

Team management

Guest service

Job description

Hilton Bali is seeking a Laundry Manager to oversee operations, ensure clean linens and uniforms, and deliver exceptional guest experiences. You will lead a team, maintain safety and quality standards, manage inventory and equipment, and collaborate with suppliers to maintain high levels of hospitality.

Ideal candidates bring proven hospitality leadership, strong communication, and a proactive approach to cleanliness and guest satisfaction.