Laundry Attendant

Mercure Hotels; Jakarta Selatan; On-site; IDR 27,900,000 - 42,408,000; Full time

Job summary

Mercure Jakarta Gatot Subroto in Jakarta Selatan is seeking a Laundry Attendant to handle cleaning, drying, pressing, folding, and distributing hotel linen and guest laundry to maintain quality and hygiene standards.

The role requires operating washing machines and related equipment safely, with focus on efficiency and accuracy in a fast-paced hotel environment.

Qualifications

• Minimum 1 year of experience in laundry operations, housekeeping, hotel, or related hospitality environment is preferred.

Responsibilities

• Collect, sort, and classify soiled linen, uniforms, towels, and guest laundry according to type, color, fabric, and washing requirements.

Tools

Washing machines

Dryers

Ironing equipment

Job description

Company Description

Mercure Jakarta Gatot Subroto Novelty among the top-notch properties of south Jakarta. Conveniently located in the golden triangle area of business, Gatot Subroto. Accessible via Jl. Gatot Subroto and Jl. Kapten Tendean, with direct access to Jakarta inner ring road highway, 10 minutes to Whoosh Halim Station, close to diplomatic establishments and only 35 minutes drive from Soekarno Hatta International Airport. Providing 403 modern and superbly designed rooms, overlooking the glamorous urban scenery, ensuring comfort and serenity. Beyond its prime location, city views, and modern facilities, the hotel is committed to sustainability through its partnership with Green Key. It supports eco-friendly practices in water, energy, waste, cleaning, and sustainability education.

Job Description

Responsible for handling, cleaning, drying, pressing, folding, sorting, and distributing hotel linen, uniforms, guest laundry, and other fabrics in accordance with established quality, hygiene, safety, and operational standards.

Key Responsibilities

• Collect, sort, and classify soiled linen, uniforms, towels, and guest laundry according to type, color, fabric, and washing requirements.
• Operate washing machines, dryers, ironing machines, pressing equipment, and other laundry equipment safely and efficiently.
• Measure and use laundry chemicals and detergents according to established procedures.
• Inspect laundry items before and after washing to ensure cleanliness and quality.
• Remove stains using appropriate stain-removal procedures and chemicals.
• Dry, iron, press, fold, and package linen, uniforms, and guest laundry according to hotel standards.
• Ensure clean linen and uniforms are properly sorted, stored, and delivered to the appropriate departments.
• Handle guest laundry carefully and ensure items are returned accurately and on time.
• Report damaged, stained, missing, or heavily worn items to the Laundry Supervisor.
• Maintain cleanliness and organization of the laundry area, equipment, and storage areas.
• Follow proper procedures for handling chemicals, machinery, and potentially hazardous materials.
• Monitor laundry supplies and report shortages or equipment problems to the supervisor.
• Assist with inventory and linen counting when required.
• Follow hotel policies, occupational health and safety procedures, and hygiene standards.
• Maintain professional teamwork and provide support to other Housekeeping operations when required.
• Perform other duties assigned by the Laundry Supervisor or Executive Housekeeper.

Qualifications

• Minimum 1 year of experience in laundry operations, housekeeping, hotel, or related hospitality environment is preferred.
• Previous experience in a hotel laundry department is an advantage.
• Basic knowledge of laundry processes, fabric care, and stain removal.
• Able to operate laundry equipment safely.
• Physically fit and able to stand for extended periods and handle laundry loads.
• Able to work efficiently in a fast-paced environment.
• Good attention to detail and cleanliness.
• Responsible, disciplined, and reliable.
• Good teamwork and communication skills.
• Willing to work shifts, weekends, and public holidays.

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.