Key Account Specialist

Elanco; Jakarta Pusat; On-site; IDR 279,000,000 - 468,720,000; Full time

Job summary

Elanco, a global leader in animal health, is seeking a Key Account Specialist based in Surabaya. You will build business-to-business relationships with direct accounts and drive sales growth.

You will develop account plans, collaborate with Technical and Marketing teams, analyze market dynamics, and deliver value during field visits.

This role requires a Veterinary Medicine degree, 4–7 years of relevant experience, and willingness to travel up to 50%.

Qualifications

• Proficiency in value selling and strong business acumen.
• Experience with CRM tools and customer management.

Responsibilities

• Develop and implement account plans to meet or exceed metrics.
• Partner with Technical and Marketing teams to deliver programs in key accounts.
• Proactively analyze market dynamics to identify opportunities or threats and share insights with leadership.
• Cultivate deep customer relationships and maintain veterinary/animal health expertise during field visits.
• Ensure compliance with company policies, including Ethics, reporting of adverse events, and brand protection.

Skills

Value Selling

Business Acumen

CRM

Education

Bachelor’s degree in Veterinary Medicine or Animal Husbandry

Job description

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today!

Your Role:

Key Account Specialist (KAS)

As a Key Account Specialist, you will be responsible for developing business-to-business relationships with Elanco direct accounts through strategic selling processes. In this role, you will strive to be the primary value contributor to your accounts while achieving sales targets and driving business growth.

Your Responsibilities:

• Develop and implement comprehensive account plans using Strategic Account Management and Consultative Selling methodologies to meet or exceed plan metrics.
• Partner cross-functionally with Technical and Marketing teams to ensure the speedy and high-quality implementation of programs within key accounts.
• Proactively analyze market dynamics to identify business opportunities or threats, sharing insights with leadership to drive strategic responses.
• Cultivate deep customer relationships and maintain animal health and disease management expertise to add significant value during field visits.
• Ensure full compliance with company policies, including Ethics & Compliance, regulatory reporting of adverse events, and protection of the Elanco brand.

What You Need to Succeed (minimum qualifications):

• Education: Bachelor’s degree in Veterinary Medicine or Animal Husbandry.
• Experience: A minimum of 4–7 years of experience in sales, marketing, farm management, feed manufacturing, or related agricultural industries.
• Top Skills: Proficiency in Value Selling, Business Acumen, and Customer Relationship Management (CRM).

What will give you a competitive edge (preferred qualifications):

• Proven track record of operating with minimal supervision in planning and executing complex account strategies.
• Strong influence and team collaboration skills to navigate internal and external stakeholder environments.
• High learning agility with the ability to lead transformational change initiatives or merger and acquisition integrations.
• Advanced analytical and strategic thinking capabilities with a proactive, sense-of-urgency working style.
• Resourceful and assertive personal brand with excellent follow-through and closing skills.

Additional Information:

• Travel: 50%
• Location: Based in Surabaya

Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. You may be the right candidate for this role or other roles!

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.

Elanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose™ CSR framework – all to advance the health of animals, people and the planet. Learn more at www.elanco.com.