KEY ACCOUNT MANAGER (Semarang)

Japfa Comfeed; Kota Semarang; On-site; IDR 167,400,000 - 334,800,000; Full time

Job summary

Japfa Comfeed Semarang membuka peluang bagi Key Account Manager untuk mengelola akun akan utama di channel food service, termasuk hotel, restoran, catering, QSR, dan cloud kitchen. Anda akan merencanakan akunnya, membangun hubungan dengan pemangku kepentingan, serta menganalisis tren penjualan untuk pertumbuhan.

Posisi ini membutuhkan kemampuan negosiasi, perencanaan akun, dan kemampuan berkolaborasi dengan tim internal seperti pemasaran, produksi, dan keuangan.

Qualifications

• Mampu mengelola akun kunci dan merencanakan strategi akun.
• Pengalaman bernegosiasi harga, kontrak, dan program kerja sama.
• Analisis tren pasar dan kinerja penjualan di food service.

Responsibilities

• Mengelola dan mengembangkan key account di channel food service (hotel, restoran, catering, QSR, cloud kitchen).
• Menyusun rencana akun tahunan, target volume, dan strategi pengembangan akun.
• Menjaga hubungan jangka panjang dengan stakeholder utama (chef, purchasing, owner, finance).
• Melakukan negosiasi harga, kontrak, dan program kerja sama dengan margin/profitabilitas terjaga.
• Mengidentifikasi peluang upselling, cross-selling, dan listing produk baru.
• Memantau forecast, order, dan realisasi penjualan key account serta menangani komplain pelanggan.

Skills

Key account management

Sales forecasting

Negotiation

Relationship building

Cross-selling

Job description

## KEY ACCOUNT MANAGER (Semarang)Lamarlocations: DKI Jakartatime type: Full timeposted on: Diposting 5 Hari yang Lalujob requisition id: JR335**Key Responsibilities*** Manage and develop key accounts in the food service channel (hotels, restaurants, catering, QSR, cloud kitchens, etc.).* Develop annual account plans, volume targets, and account development strategies.* Build and maintain long-term relationships with key stakeholders (chefs, purchasing, owners, finance).* Conduct price negotiations, contracts, and collaboration programs while considering margins and profitability.* Identify opportunities for upselling, cross-selling, and new product listings.* Monitor forecasts, orders, and sales realization for key accounts.* Handle customer complaints related to product quality, service, and supply in a professional manner.* Coordinate with internal teams (sales support, supply chain, production, finance, marketing).* Analyze sales performance and food service market trends.Key Responsibilities* Mengelola dan mengembangkan key account di channel food services (hotel, restoran, catering, QSR, cloud kitchen, dll).* Menyusun account plan tahunan, target volume, dan strategi pengembangan account.* Membangun dan menjaga hubungan jangka panjang dengan stakeholder utama (chef, purchasing, owner, finance).* Melakukan negosiasi harga, kontrak, dan program kerja sama dengan mempertimbangkan margin dan profitabilitas.* Mengidentifikasi peluang upselling, cross selling, dan new product listing. Memantau forecast, order, dan realisasi penjualan key account.* Menangani complaint pelanggan terkait kualitas produk, service, dan supply secara profesional.* Berkoordinasi dengan tim internal (sales support, supply chain, produksi, finance, marketing).* Melakukan analisa performa penjualan dan tren pasar food service.JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. We believe our people are the key to staying ahead, and we continuously seek talented individuals to grow with us and contribute to our mission.