Key Account Manager

Luxasia; Jakarta Pusat; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

LUXASIA, the leading beauty omnichannel distribution platform in Asia Pacific, seeks a high-impact sales professional for Indonesia. You will map the route to market, work with distributors to maximize brand reach, and design end-to-end customer experiences from trade to store.

With 3–5 years in consumer goods distribution, you will coordinate with cross-functional teams and drive annual targets. The role requires strong language skills in Bahasa Indonesia and English, plus travel across

Qualifications

• Degree holder with 3–5 years in sales and distribution of consumer goods.
• Experience in FMCG, distributor and channel sales management.
• Strong strategic planning and execution skills.
• Open communication and international collaboration.

Responsibilities

• Develop an understanding of the Indonesia landscape and formulate the route to market to deliver brand objectives.
• Identify opportunities for brand and negotiate with distribution partners or connect with new partners to maximize sales opportunities.
• Design and operate full end-to-end user experience from POS to in-store merchandising to post-sales service.
• Manage trade spend to deliver the annual budget.
• Collaborate with distributors to ensure broad coverage across regions and channels.
• Implement and execute sales plans and processes with distributors to hit targets with market insights.
• Train and coach distributors’ sales forces to improve performance.
• Translate annual objectives into distributor KPIs and monitor monthly results.
• Develop KPIs reports and conduct business reviews with partners to adjust plans as needed.
• Partner with retailers to execute seminars and events to advance brand goals.
• Regularly visit Jabodetabek retailers to strengthen relationships and market understanding.

Skills

Bahasa Indonesia

English

Time management

Verbal communication

Presentation skills

Education

Degree holder

Job description

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Key Responsibilites

Route To Market Implementation

• Develop an understanding of the Indonesia landscape for the brand and formulate the route to market to deliver brand objectives.
• To identify opportunities for brand and discuss / negotiate with existing distribution partners or connect with new partners to maximize sales opportunities.
• In charge of designing and operating full end user experience, from point of sales / distribution to instore merchandising to post sales customer experience.
• Responsible for the management of trade spend to deliver annual budget.

Distributor(s) Management

• Working closely with distribution partners to ensure best coverage of brand across different regions of Indonesia, as well as across different sales channels
• Implement and execute strategic sales plans, operational processes and programs with distributors(s) to achieve assigned sales targets supported by a market insights and analysis
• Improve distributors’ sales force competency through regular and structured training, coaching and field work.
• Ensure annual sales objectives are translated to distributor’s/salesperson’s KPIs by month, eg. sales, distribution, assortment, and call rate.
• Implement sales operations processes for channel partners for key performance metrics and provide guidance to partners’ teams on execution to achieve sales targets.
• Developing key performance metrics report and conducting regular business reviews with distribution partners to identify opportunities and / or adjust sales plans where necessary.
• Partner closely with retailers team to execute seminars and education events in Indonesia to further brand’s objectives.
• Regular visits to different parts Jabodetabek to meet retailer stores partners and to forge closer working relationship and develop deeper understanding of the market.

Working with Wahl Regional Team

• Working closely with the brand team sharing understanding of Indonesia market and championing the business needs of Indonesia to develop sales objectives.
• Continuously monitor competitor activities, evaluate developments in close interaction with the brand Marketing team.
• Manage all territory related operational issues including quality follow ups and resolutions, timely shipments, and credit management to ensure smooth business operations.

• Degree holder with minimum 3-5 years of experience in sales and distribution of consumer goods products with direct distribution system and multi-layer distribution (distributors, wholesalers, retailers).
• Experience in FMCG, Toys, All-round category Key Account Management, Distributor Management and Territory Management/Traditional Trade sales operations is highly valued.
• Has a track record of success in strategic planning and effective channel sales management.
• Strategic approach with focus on swift implementation.
• Critical and analytical thinking to see opportunities and risks.
• Open communication and international collaboration.
• Excellent time management, written/verbal communication, and presentation skills.
• Speaking proficiency in Bahasa Indonesia and English is a must
• Exhibits the values of respect for people especially of different cultures, integrity, creativity, and continuous improvement.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA’s recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal datafor purposes specified in the notice.