Key Account Management (FMCG)

Grab; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading Southeast Asia superapp is seeking a Key Account Manager to drive business development and maximize revenue from FMCG clients. The role involves building strong relationships, managing campaigns, and exceeding revenue targets. Ideal candidates should have over 5 years of experience in key account management with a proven sales track record. Join a collaborative environment that values innovation and performance.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible work arrangements

Parental and Birthday leave

Grabber Assistance Programme

Qualifications

• 5+ years of experience in key account management or business development.
• Experience exceeding sales targets and growing client revenue.
• A resilient attitude suited for a fast-paced, results-oriented environment.

Responsibilities

• Exceed revenue targets from FMCG clients through new business development.
• Identify and close new brand opportunities to grow the FMCG vertical.
• Manage campaigns from briefing to post-campaign analysis.

Skills

Key account management experience

Sales target achievement

Consultative selling

Communication skills

Project management

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes.

Get to Know the Role

As a Key Account Manager (KAM) – FMCG to join our team. You will be a balanced blend of hunter and farmer—you will drive new business opportunities while maximizing revenue from existing clients. You are a strong salesperson at heart, able to open doors, pitch creatively, and also build long-term relationships grounded in trust and performance.

You'll work cross-functionally with Marketing, Rewards, Payments, Food, Enterprise & business development to package compelling solutions & identify new client opportunities. Your goal is multi-million dollar annual revenue generation and showing advertisers positive results. You will report to the Manager, and will work fully on-site at our Jakarta office.

The Critical Tasks You Will Perform

• Revenue Ownership: Exceed revenue targets from FMCG clients through new business development, upselling, and cross-selling.
• Business Development: Identify and close new brand opportunities to grow the FMCG vertical.
• Account Growth: Serve as the main contact for key accounts, building strong relationships and creating tailored solutions to meet their goals.
• Campaign Management: Manage campaigns from briefing to post-campaign analysis, collaborating with internal teams (marketing, ops, product, and analytics).
• Market Analysis: Monitor account performance and market trends, delivering actionable insights to clients in regular business reviews.

What Essential Skills You Will Need

• 5+ years of experience in key account management or business development (FMCG, e-commerce, or tech preferred).
• Experience exceeding sales targets and growing client revenue.
• A "hunter" mindset combined with consultative selling and negotiation skills.
• Data-driven, with experience analyzing campaign data to extract actionable insights.
• Exceptional communication, presentation, and stakeholder management skills.
• Strong organizational and project management skills to handle concurrent projects.
• You have a resilient attitude suited for a fast-paced, results-oriented environment.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.