Junior IT Infra Engineer: Monitoring & Virtualization

PT Infracom Technology; Jakarta Pusat; Presencial; IDR 401 760 000 - 803 520 000; Tempo integral

Resumo da oferta

PT InfraCom Technology is seeking a motivated Monitoring & Virtualization Engineer (Junior) in Jakarta to monitor system performance, respond to alerts, and support virtualization provisioning. Fresh graduates or candidates with at least 1 year of relevant experience are encouraged to apply, with opportunities to develop IT Infrastructure, Monitoring, and Virtualization skills.

Key responsibilities include maintaining logs, documenting issues, and preparing incident reports, while participating

Qualificações

• Bachelor's degree in Informatics Engineering, Information Systems, Computer Science, or related field.
• Basic knowledge of Monitoring & Observability concepts.
• Basic knowledge of Linux and Windows operating systems with fundamental commands.
• Good analytical, troubleshooting, and communication skills.
• Ability to prepare technical documentation and incident reports.
• Experience in opening and managing support tickets with principals/vendors is an advantage.
• Familiarity with VMware products or virtualization technology is an advantage.

Responsabilidades

• Monitor system metrics, logs, and traces to ensure system performance and availability.
• Respond to monitoring alerts per SLAs and escalate incidents to Level 2 when necessary.
• Maintain daily monitoring logs and operational records.
• Identify, document, and report detected issues through the ticketing system.
• Prepare incident reports and ensure proper documentation of monitoring activities.
• Perform virtualization provisioning activities.
• Participate in internal training and obtain basic certifications when provided by the company.

Conhecimentos

Monitoring & Observability

Analytical Skills

Troubleshooting

Communication

Documentation

Ticketing

Formação académica

Bachelor's degree in Informatics Engineering

Ferramentas

VMware

Descrição da oferta de emprego

PT InfraCom Technology is seeking a motivated Monitoring & Virtualization Engineer (Junior) in Jakarta to monitor system performance, respond to alerts, and support virtualization provisioning. Fresh graduates or candidates with at least 1 year of relevant experience are encouraged to apply, with opportunities to develop IT Infrastructure, Monitoring, and Virtualization skills.

Key responsibilities include maintaining logs, documenting issues, and preparing incident reports, while participating