Junior Account Manager

Xtb.; Jakarta Pusat; On-site; IDR 50,220,000 - 78,120,000; Full time

Benefits offered by this job

Social and health security as per govt

Private insurance after probation

Job summary

Xtb Indonesia mencari Junior Account Manager untuk tim Sales - New Business. Anda akan fokus mengakuisisi klien baru, membimbing prospek melalui proses pembukaan akun, dan mengonversi akun baru menjadi akun trading yang terfunding dan aktif. Lokasi: Jakarta, Indonesia.

Peran ini on-site & full-time dengan target individu, pelatihan internal, dan peluang pengembangan karir dalam lingkungan internasional. Anda akan berkoordinasi dengan layanan pelanggan, kepatuhan, pemasaran, dan tim lain untuk

Qualifications

• Kandidat memiliki kemampuan komunikasi dan interpersonal yang kuat.
• Kemampuan bahasa Inggris sangat baik (lisan & tulisan).
• Gelar Sarjana di bidang Bisnis, Pemasaran, atau bidang terkait.

Responsibilities

• Menghubungi prospek baru melalui telepon, WhatsApp, dan saluran lain.
• Memandu prospek melalui pembukaan, verifikasi, dan proses onboarding akun.
• Membangun hubungan dengan klien baru dan memahami kebutuhan trading mereka.
• Mengonversi pendaftaran akun menjadi akun yang terfunding dan aktif.
• menindaklanjuti setoran, pendanaan, dan onboarding.
• Memelihara catatan CRM klien dan aktivitas penjualan.
• Berkoordinasi dengan layanan pelanggan, kepatuhan, pemasaran, dan tim lain untuk menyelesaikan masalah onboarding.
• Berkontribusi pada inisiatif dan kampanye penjualan untuk akuisisi klien baru.
• Mematuhi prosedur internal dan pedoman penjualan.

Skills

Communication skills

Outbound calling

Sales-oriented

English proficiency

Relationship building

Organizational skills

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM software

Job description

Junior Account Manager

Perusahaan : Xtb. Jenis Pekerjaan : Full-Time Jakarta, Indonesia

Deskripsi Pekerjaan - Junior Account Manager

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America.

At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.

We are a certified Great Place to Work company.

We are looking for a Junior Account Manager to join the Sales - New Business team at XTB Indonesia. The role will focus on acquiring new clients, guiding prospects through the account opening process, and converting new accounts into funded and active trading accounts.

Location: Jakarta, Indonesia (On-site / Full-time)

Requirements:

• Proactively contact and follow up with new leads and prospects through phone, WhatsApp, and other communication channels.
• Guide prospective clients through the account opening, verification, and onboarding process.
• Build relationships with new clients and understand their needs, trading interests, and investment objectives.
• Drive conversion from new account registration to funded account and ultimately active clients.
• Follow up consistently with clients regarding deposits, funding, and onboarding completion.
• Achieve individual targets related to new accounts, funded accounts, and net deposits.
• Maintain accurate and up-to-date client and sales activity records in the relevant CRM systems.
• Coordinate with Customer Service, Compliance, Marketing, and other teams to resolve client onboarding or account-related issues.
• Follow XTB's internal procedures, compliance requirements, and sales guidelines.
• Contribute to sales initiatives and campaigns aimed at increasing new client acquisition and funding.

Requirements:

• Strong communication and interpersonal skills.
• Very good command of English (both spoken and written).
• Bachelor's degree in Business, Marketing, or a related field
• Sales-oriented, proactive, and target-driven mindset.
• Comfortable making outbound calls and following up with prospects.
• Able to build trust and maintain relationships with clients.
• Good organizational skills and ability to manage multiple leads and follow-ups.
• Previous experience in sales, telesales, financial services, fintech, or a similar field is preferred but not mandatory.
• Willingness to learn about financial markets, investment products, and XTB's trading platform.

Nice to have:

• Knowledge of financial products (including Stocks, and CFD markets).

What we offer:

• Social and health security as per government regulations
• Private insurance after pass probation

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Tentang Perusahaan

Xtb.

Wähle wie bereits über 2.000.000 Kunden den globalen Broker XTB! Investiere in mehr als 11.700 Werte: Aktien, ETF, CFD, Forex, Rohstoffe, Indizes und mehr.

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