Japanese-Speaking Rooms Division Supervisor (Cruise)

Princess Cruises; Jakarta Pusat; Presencial; IDR 849.407.000 - 1.274.111.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Double occupancy cabin

Ship travel provided

Onboard access to exclusive areas

Recreation and welfare program

Learning and development opportunities

Global travel opportunities

Inclusive work environment

Descripción de la vacante

Princess Cruises is seeking a Rooms Division Supervisor (Japanese Speaking) based on the ship in Indonesia. You will supervise housekeeping across guest and public areas and ensure strict adherence to health, safety, and service standards.

The role requires two years in a supervisory housekeeping capacity, cruise ship experience (preferred), and fluency in English with conversational Japanese. Join a global team committed to delivering unforgettable guest experiences.

Formación

• Minimum two (2) years of housekeeping supervisory experience in a premium hospitality setting.
• Experience on a cruise ship is strongly recommended.
• Knowledge of Public Health and environmental standards for servicing public areas.
• Strong supervisory ability to train and mentor junior staff.
• Fluent English (verbal and written) and conversational Japanese.
• Background in guest service and delivering outstanding service.
• Proven communication and interpersonal skills in a diverse culture.

Responsabilidades

• Ensure housekeeping and sanitation standards in public areas and guest rooms are maintained.
• Exceed housekeeping targets by fostering a guest- and teammate-centric culture.
• Conduct daily inspections for cleanliness and readiness of areas.
• Utilize OCEAN Hospitality and GuestView tools to personalize service.
• Oversee housekeeping operations in guest and teammate areas and assist with issue resolution.
• Communicate furnishing needs to management for guest and public areas.
• Collaborate with shipboard leaders to share best practices and improve efficiency.

Conocimientos

Housekeeping supervisor

Cruise ship experience

Public Health knowledge

Supervisory skills

English fluency

Japanese language

Guest service focus

Motivation

Communication skills

Customer delight

Cultural sensitivity

Descripción del empleo

Princess Cruises is seeking a Rooms Division Supervisor (Japanese Speaking) based on the ship in Indonesia. You will supervise housekeeping across guest and public areas and ensure strict adherence to health, safety, and service standards.

The role requires two years in a supervisory housekeeping capacity, cruise ship experience (preferred), and fluency in English with conversational Japanese. Join a global team committed to delivering unforgettable guest experiences.