IT Product Manager

Quest Oracle Community; Jakarta Pusat; On-site; IDR 400,000,000 - 650,000,000; Full time

Job summary

DHL Supply Chain is seeking an experienced IT Product Manager to define and evolve Warehouse Management System capabilities, leading product strategy, solution governance, and continuous improvement across multiple sites.

You will partner with Operations, IT, customers, and regional stakeholders to deliver scalable and innovative warehouse solutions, driving digital transformation and operational excellence through technology.

Qualifications

• Proven experience in WMS, supply chain solutions, product management, or solution delivery.
• Experience leading system implementations and transformation projects.
• Experience working with cross-functional stakeholders in logistics and warehousing environments.

Responsibilities

• Define and govern WMS product strategy and roadmap.
• Lead solution governance and integration design.
• Partner with Operations, IT, and customers to drive warehouse transformation.

Skills

Cross-functional collaboration

Stakeholder management

Analytical problem solving

Workshop facilitation

Transformation mindset

Education

Bachelor's Degree in IT/CS/Engineering/Supply Chain

Tools

Manhattan WMS

Blue Yonder WMS

SAP EWM

ERP integration

API & Middleware

SQL

Power BI

Azure Cloud

Job description

Location: Indonesia

Company: DHL Supply Chain

Industry: Contract Logistics | Supply Chain | Transportation & Distribution

Drive Digital Innovation. Optimize Warehouse Operations. Transform Supply Chain Performance.

At DHL Supply Chain, we are looking for an experienced IT Product Manager to define, govern, and evolve Warehouse Management System (WMS) capabilities. This role will lead product strategy, solution governance, and continuous improvement initiatives while partnering with Operations, IT, customers, and regional stakeholders to deliver scalable and innovative warehouse solutions.

Why Join DHL Supply Chain?

• Join the world's leading contract logistics provider.
• Be part of a Great Place to Work certified organization.
• Build your career within a global supply chain network.
• Work on strategic digital transformation and warehouse innovation initiatives.
• Drive operational excellence through technology and continuous improvement.

Your Impact as IT Product Manager

Product Implementation Roadmap

• Maintain the WMS product vision and roadmap.
• Align product strategy with DHL Supply Chain business objectives.
• Prioritize enhancements based on business value, customer requirements, and operational impact.
• Drive digital transformation initiatives involving WMS, automation, analytics, mobility, and cloud technologies.
• Establish product governance and technology standards.

Business & Operational Excellenc"e

• Partner with Operations teams to understand business challenges and opportunities.
• Lead business process reviews and warehouse transformation initiatives.
• Design scalable TO-BE warehouse processes.
• Ensure standardization and adoption of best practices across sites.
• Balance operational requirements with technology capabilities and long-term maintainability.

Solution Architecture & Design

• Translate business requirements into end-to-end solution designs.
• Review and approve solution blueprints, functional specifications, and integration designs.
• Evaluate Configure vs Customize vs Build decisions.
• Ensure solutions are scalable, secure, supportable, and aligned with enterprise architecture standards.
• Support large-scale WMS implementations and strategic customer onboarding projects.

What We're Looking For

Education

Bachelor's Degree in Information Technology, Computer Science, Engineering, Supply Chain Management, or a related field.

Experience

• Proven experience in WMS, supply chain solutions, product management, or solution delivery.
• Experience leading system implementations and transformation projects.
• Experience working with cross-functional stakeholders in logistics and warehousing environments.

Skills & Competencies

• Strong knowledge of Warehouse Management Systems (Manhattan, Blue Yonder, SAP EWM or similar).
• Understanding of ERP integration, API & Middleware, SQL and database concepts.
• Familiarity with Power BI, Azure/Cloud Architecture, and Automation Technologies.
• Strong stakeholder management, analytical, and problem-solving skills.
• Ability to lead workshops, solution discussions, and product roadmap initiatives.
• Knowledge of programming languages (.NET, JavaScript, PHP) and databases (Oracle, SQL Server) is an advantage.

Ready to Make an Impact?

You will play a critical role in shaping DHL Supply Chain's WMS strategy, enabling operational excellence, and delivering innovative solutions that improve business performance across multiple customers and sites.