IT Operations Lead – Infrastructure & Support

PT. Maha Kreasi Indonesia; Kota Bandung; On-site; IDR 180,000,000 - 260,000,000; Full time

Job summary

PT. Maha Kreasi Indonesia is seeking an IT Supervisor to lead Bandung IT operations and support event teams, ensuring smooth business processes.

Bachelor's degree in IT/CS/IS and at least 3 years in IT operations with supervisory experience are required; strong troubleshooting, networking, and cross-functional communication are essential. You will implement maintenance plans, monitor systems and backups, and prepare management reports to drive IT improvements, while overseeing assets and

Qualifications

• Bachelor's degree in IT/CS/IS and related field.
• Minimum 3 years of IT operations, infrastructure, or technical support experience.
• Experience in a supervisory or team-lead role preferred.
• Strong knowledge of computer hardware, networking, and IT troubleshooting.
• Ability to work under pressure during events.

Responsibilities

• Supervise and coordinate the IT team's daily activities.
• Manage and maintain IT infrastructure, including network, hardware, software, and other IT equipment.
• Provide technical support and troubleshooting for internal users and event/project teams.
• Manage IT assets, including inventory, maintenance, procurement, and equipment utilization.
• Develop and implement IT procedures, guidelines, and preventive maintenance plans.
• Monitor system performance, network security, data backup, and overall IT reliability.
• Identify opportunities to improve IT systems, processes, and technology to support business and event operations.
• Prepare IT-related reports, documentation, and recommendations for management.

Skills

Team supervision

Troubleshooting

Cross-functional coordination

Communication skills

Education

Bachelors in IT/CS/IS

Job description

PT. Maha Kreasi Indonesia is seeking an IT Supervisor to lead Bandung IT operations and support event teams, ensuring smooth business processes.

Bachelor's degree in IT/CS/IS and at least 3 years in IT operations with supervisory experience are required; strong troubleshooting, networking, and cross-functional communication are essential. You will implement maintenance plans, monitor systems and backups, and prepare management reports to drive IT improvements, while overseeing assets and