IT Onsite Support Internship

SLB; Duri; On-site; IDR 33,480,000 - 55,800,000; Part time

Job summary

SLB is seeking an IT Onsite Support Intern in Duri, Indonesia to support the IT team with technical assistance to users. This role will involve troubleshooting hardware and software, installing and maintaining IT devices, and coordinating with central IT teams for support.

Ideal candidates should be pursuing or have a Bachelor’s degree in IT or a related field, possess good communication skills, and be organized and responsible. Local candidates from Duri or Riau will be prioritized.

Qualifications

• Currently studying in IT or a related field.
• Able to diagnose and fix hardware or software issues.
• Familiar with Microsoft 365 and Active Directory.

Responsibilities

• Provide onsite support for computer, printer, and network issues.
• Troubleshoot technical problems and help users solve IT issues quickly.
• Install, set up, and maintain hardware and software.

Skills

Good understanding of computers

Basic networking

Good communication skills

Service orientation

Education

Bachelor’s degree in IT or related field

Tools

Microsoft 365

Active Directory

Remote support tools

Job description

IT Onsite Support Internship

Duri – Indonesia

About us

We are a global technology company, driving energy innovation for a balanced planet.

Together, we create amazing technology that unlocks access to energy for the benefit of all.

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Job Description

The IT Onsite Support Internship is responsible for supporting the IT team in day‑to‑day technical assistance to users, ensuring that computers, networks, and IT equipment operate smoothly. This role involves troubleshooting hardware and software issues, installing and maintaining devices, and coordinating with central IT teams for system updates or escalated support. The position requires hands‑on work at the site, strong problem‑solving skills, and good communication to support employees effectively.

Placement will be in Duri, Riau.

Roles and Responsibilities

• Provide onsite support for computer, printer, and network issues.
• Install, set up, and maintain hardware and software.
• Troubleshoot technical problems and help users solve IT issues quickly.
• Work with central IT teams when issues need escalation.
• Keep records of support activities and equipment.
• Support meeting room equipment and video conferencing tools.
• Ensure IT equipment and systems run smoothly and securely.
• Give basic IT guidance or training to users when needed.

Qualifications and Experience

• Bachelor’s degree (or currently studying) in IT, or related field.
• Good understanding of computers, operating systems, and basic networking.
• Familiar with Microsoft 365, Active Directory, and remote support tools.
• Able to diagnose and fix hardware or software issues.
• Good communication and teamwork skills.
• Organized, responsible, and service oriented.
• Basic IT certifications (like CompTIA A+ or Microsoft) are a plus.
• Local candidates from Duri or Riau area will be prioritized.

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.