IT Manager

PT Fiwi Lestari Internasional (Avia Tour); Jakarta Pusat; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading travel company in Indonesia is seeking an experienced IT Manager to lead the technology team and innovate in travel technology. The role involves managing IT infrastructure, overhauling GDS and airline systems, and developing booking platforms. Ideal candidates will hold a Bachelor's degree in IT with at least 5 years of relevant experience and a strong grasp of travel technology. This position offers an exciting opportunity to contribute to a fast-growing business in a dynamic environment.

Qualifications

• Minimum 5 years of experience as IT Head or IT Manager, preferably in travel, airlines, or e-commerce.
• Solid proficiency in GDS platforms and modern ticketing technologies.
• Strong technical knowledge of hardware, software, networks, cybersecurity, and data analytics.

Responsibilities

• Design and implement IT strategies aligned with business goals.
• Manage IT infrastructure including networks and data security.
• Oversee GDS and airline ticketing systems operations.
• Develop and optimize booking platforms, websites, mobile apps, and APIs.
• Implement cybersecurity measures and manage system upgrades.
• Lead and mentor the IT team while coordinating with vendors.

Skills

GDS platforms proficiency

CRM and ERP experience

Cloud computing knowledge

Project management

Leadership

Problem-solving

Communication skills

Education

Bachelor’s degree in IT or related field

Job description

Avia Tour, one of Indonesia’s leading tour & travel companies, is seeking an experienced IT Manager to lead our technology team and drive innovation in travel technology.

As an IT Manager, you will be responsible for overseeing IT infrastructure, managing system development, and ensuring seamless integration with GDS & Airline Reservation Systems (Amadeus, Galileo, Sabre, Travelport, etc.) to support our fast-growing business operations.

Key Responsibilities:

• Design and implement IT strategies aligned with business goals.
• Manage IT infrastructure (networks, servers, cloud, and data security).
• Oversee GDS & airline/ticketing systems to ensure smooth operations.
• Develop and optimize booking platforms, websites, mobile apps, and API integrations.
• Implement cybersecurity measures and manage system upgrades.
• Lead and mentor the IT team while coordinating with vendors and airline partners.

Qualifications:

• Bachelor’s degree in IT, Information Systems, or related field.
• Minimum 5 years of experience as an IT Head or IT Manager (travel, airlines, or e-commerce preferred).
• Demonstrates solid proficiency in GDS platforms and modern ticketing technologies.
• Experience with CRM, ERP, online reservation platforms & API integrations.
• Strong technical knowledge of hardware, software, networks, cybersecurity, cloud computing & data analytics.
• Excellent problem-solving, project management, leadership, and communication skills.
• Ability to thrive in a fast-paced, dynamic environment and motivate IT teams.

If you are a forward-thinking IT professional with strong knowledge of travel technology, GDS, and reservation systems, and want to be part of a leading travel company in Indonesia, we’d love to meet you!

Range of Services

• Inbound & Domestic Tour Programs
• Incentive Customized Tour Programs
• Meeting, Convention & Exhibition
• International & Domestic Ticketing
• International & Domestic Airlines Reservations
• International & Domestic Hotel & Package Reservations
• International & Domestic Individual Free & Easy Packages
• Travel Document Facilities

Company Strength

• Highly reputed International Standard Travel Agent in Indonesia
• Pleasant, helpful, well-educated and professionalized staffs
• Sixteen years experiences in travel management
• Strength relationship with the airlines, hotel and suppliers

South Jakarta, Jakarta, ID

IT Manager

West Jakarta, Jakarta, ID