IT Infrastructure Supervisor (Cisco CCNA & Network Operations) | Peoplyee | Jakarta

Peoplyee; Jakarta Pusat; On-site; IDR 1,368,863,000 - 1,916,408,000; Full time

Job summary

Peoplyee is seeking an experienced IT Infrastructure Supervisor to lead enterprise network operations, IT projects, and vendor management across Jakarta and regional sites. The role requires hands-on expertise in LAN/WAN, Wi‑Fi, routers, switches, firewalls, VPNs, Windows Server, and CCTV systems, with 5+ years in IT infrastructure and 2+ years in project oversight within manufacturing environments.

You will supervise multi-site infrastructure, ensure security and uptime targets, coordinate with

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Networking, or related field.
• 5+ years progressive hands-on IT Infrastructure or Network Engineering experience.
• 2+ years IT projects, vendor management, or team supervision.
• Manufacturing IT environment experience preferred.
• Hands-on with LAN/WAN/Wi‑Fi, routers, switches, firewalls, VPNs, and CCTV.
• Experience with network monitoring, fiber, backup systems, and Windows Server administration.

Responsibilities

• Supervise IT infrastructure and network operations across corporate and manufacturing sites.
• Direct IT projects, manage vendor relationships, SLAs, and internal teams.
• Configure and troubleshoot LAN/WAN/Wi‑Fi, routers, switches, firewalls, VPNs.
• Monitor network performance, internet links, fiber optics, VPNs, CCTV systems.
• Administer Windows Server, user provisioning, access control, backups.

Skills

LAN/WAN/Wi-Fi

Windows Server

Network Troubleshooting

English communication

Project management

Education

Bachelor's degree in CS/IT/Networking

Tools

Jira

Confluence

ServiceNow

CCNA

Job description

Position Summary:

Driving advanced IT infrastructure supervision, enterprise network engineering, and manufacturing IT operations in Jakarta, Indonesia, Peoplyee is actively seeking an experienced IT Infrastructure Supervisor for a permanent full-time professional engagement. In this vital technical leadership role, you will take full operational, tactical, and technical ownership of enterprise IT infrastructure, network operations, vendor and project management, LAN/WAN/Wi-Fi deployment, routers, switches, firewalls, network monitoring, backup systems, Windows Server administration, and CCTV systems. Bringing 5+ years of progressive professional experience in IT infrastructure and network engineering (including 2+ years in IT project management, vendor oversight, or team supervision, preferably within a manufacturing environment), you will empower an elite industrial enterprise to achieve uncompromised network availability, secure systems administration, and superior operational efficiency across all factory sites and regional branch offices. This prestigious career opportunity offers competitive remuneration, diverse multi-site industrial exposure, and professional growth within a leading regional talent acquisition and recruitment consultancy.

Detailed Job Description:

As an IT Infrastructure Supervisor supporting Peoplyee on a professional on-site basis in Jakarta, Indonesia, you will take full operational, tactical, and technical ownership of enterprise network maintenance, IT project delivery, vendor coordination, and cross-functional technical support. Your day-to-day responsibilities include supervising and managing day-to-day IT infrastructure and network engineering operations, handling end-to-end IT projects, vendor contracts, and technical team supervision, configuring and troubleshooting enterprise LAN, WAN, Wi-Fi networks, routers, switches, firewalls, and VPN connections, overseeing network monitoring tools, internet connectivity links, fiber optic lines, and CCTV security systems, administering Windows Server environments, network security protocols, and automated backup systems, providing expert technical guidance for complex troubleshooting, conducting occasional business trips to factories and regional branches across Indonesia to inspect infrastructure, communicating effectively in English for both verbal and written technical documentation, and interacting directly with talent acquisition specialists like Raihan Dini.

Key Responsibilities:

• Supervise, manage, and optimize enterprise IT infrastructure and network engineering operations across corporate and manufacturing sites.
• Direct IT projects, manage third-party vendor relationships, evaluate service level agreements, and lead internal technical teams.
• Configure, secure, and troubleshoot enterprise LAN, WAN, wireless Wi-Fi, routers, switches, and next-generation firewalls.
• Monitor network performance, internet connectivity, high-speed fiber optics, secure VPN tunnels, and CCTV surveillance systems.
• Administer Windows Server operating systems, user account provisioning, access permissions, and enterprise backup systems.
• Implement robust network security policies, vulnerability patching, and system hardening frameworks.
• Coordinate and execute occasional business trips to factories and branch offices across Indonesia for infrastructure audits and deployments.
• Provide responsive escalation support and resolve complex hardware, software, and network connectivity incidents.
• Maintain meticulous IT asset inventories, network diagrams, configuration backups, and operational runbooks.
• Ensure strict compliance with corporate IT standards, data protection regulations, and manufacturing uptime targets.

Required Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related technical discipline.
• Minimum of 5+ years of progressive professional hands-on experience in IT Infrastructure or Network Engineering.
• Minimum of 2+ years of dedicated professional experience handling IT projects, managing vendors, or supervising an IT engineering team.
• Strong, demonstrable operational background in manufacturing IT environments is strongly preferred.
• Comprehensive working knowledge and practical hands-on experience with LAN, WAN, Wi-Fi, routers, switches, firewalls, and network troubleshooting.
• Practical familiarity with network monitoring platforms, internet connectivity links, fiber optics, VPNs, and CCTV security systems.
• Basic working knowledge of Windows Server administration, network security hardening, and backup systems.
• Possession of Cisco Certified Network Associate (CCNA) or equivalent networking certifications is a distinct advantage.
• Comfortable and willing to undertake occasional business trips to factories and branches across Indonesia.
• Excellent English oral and written communication skills for stakeholder management and technical documentation.
• Mandatory legal work authorization and physical availability for professional operations in Jakarta, Indonesia.

Nice-to-Have Skills:

• Professional vendor certifications such as Cisco Certified Network Professional (CCNP), CompTIA Security+, or ITIL Foundation.
• Prior professional working experience supporting Tier-1 manufacturing plants, industrial automation networks, or supply chain enterprises.
• Hands-on familiarity with industrial IoT (IIoT) connectivity, SCADA network integration, and software-defined WAN (SD-WAN).
• Experience utilizing enterprise agile tracking and IT service desk platforms (Jira, Confluence, ServiceNow).
• Active participation in network engineering user groups, IT infrastructure forums, or manufacturing technology associations.

Application Information:

• Recruiter: Peoplyee Recruitment Division
• Contact Name: Raihan Dini (Recruiter & Headhunter)
• Email: [e-mail]
• Phone:
• Company Website: https://www.peoplyee.com
• Salary/Rate: Market Competitive / Manufacturing IT Engineering Package
• Work Schedule: On-site Professional Operations (Jakarta, Indonesia with Travel)
• Deadline: Open until filled (Urgent Jakarta IT Infrastructure Supervisor Opening)
• Notice Period: Immediate to 30 Days Preferred
• Contract Duration: Permanent / Full-Time Employment