IT ERP Odoo Specialist

Octarine Perfume; Bogor; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A local perfume brand is seeking a motivated individual to manage their ERP system and handle troubleshooting requests from users. Key responsibilities include ensuring system performance, training new users, and maintaining documentation. The ideal candidate should possess strong troubleshooting and data analysis skills, with a focus on maintaining master data integrity. This is an excellent opportunity to contribute to a dynamic team in a growing company where your analytical capabilities can make a significant impact.

Qualifications

• Experience in handling ERP system requests and issues.
• Ability to train new users effectively.
• Strong analytical skills for issue resolution.

Responsibilities

• Handle and resolve troubleshooting requests from ERP users.
• Monitor ERP system performance and report any issues.
• Ensure master data integrity across all ERP modules.
• Prepare reports on system issues and improvements.

Skills

Troubleshooting skills

Data analysis

Documentation skills

Tools

ERP systems

Job description

OCTARINE is a local perfume brand committed to redefining the art of fragrance. As the No. 1 Inspired Perfume, we bring world-class scents with exceptional quality, longevity, and sophistication—making luxury accessible to everyone. With a dedication to innovation, premium ingredients, and meticulous craftsmanship, our fragrances are carefully formulated to deliver an unforgettable olfactory experience. Each scent is designed to reflect individuality, confidence, and elegance, ensuring that every spray tells a story. We believe that fragrance is more than just a scent—it’s an expression of identity. Discover the perfect fragrance that complements your style and personality.

Handle and resolve troubleshooting requests from ERP users.

Provide basic training and orientation to new users or those experiencing difficulties.

Create and maintain user documentation and system guides.

System Maintenance

Monitor ERP system performance and report any detected issues promptly.

Perform data input, updates, and validation within the system as required by operational needs.

Assist in data backup and restoration processes (if necessary).

Issue Analysis and Resolution

Analyze errors or bugs reported by users and relay them to the relevant parties (developers/vendors).

Prepare reports detailing incidents, system issues, and their corresponding solutions.

Coordinate with internal teams or the ERP vendor for system adjustments or new module development.

Perform comprehensive testing of new systems or modules before implementation.

Master Data Management

Ensure the consistency and integrity of master data across all ERP modules.

Perform updates, export, and import of master data as needed.

Reporting and Documentation

Compile regular reports on system issues, system usage, and improvement suggestions.

Extract and submit analytical data reports to stakeholders who require them.

Create and update both technical and procedural documentation for the ERP system.