Inventory Optimization Head (Modern Trade Channel)

PT Garudafood Putra Putri Jaya; Jakarta Utara; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

PT Garudafood Putra Putri Jaya mencari kandidat untuk posisi terkait manajemen rantai pasok di Jakarta Utara. Peran ini melibatkan pemantauan PO/SO, koordinasi warehouse/logistics, serta memastikan pengiriman OTIF untuk pelanggan Modern Trade.

Kandidat diharapkan memiliki gelar S1, 1–2 tahun pengalaman terkait, dan mahir Excel untuk analisis data serta pelaporan kinerja service level.

Qualifications

• Gelar Sarjana di bidang apa saja; lebih disukai Supply Chain, Logistics, Operations Management, Management, atau Engineering.
• Pengalaman 1–2 tahun di Order Management, Logistics Coordination, Supply Chain atau peran terkait, lebih disukai dengan exposure Modern Trade/Modern Market.
• Mahir Microsoft Excel level menengah-atas, mencakup VLOOKUP/XLOOKUP, Pivot Tables, IF Statements, serta analisis data untuk manajemen pesanan dan monitoring Service Level.

Responsibilities

• Monitoring & Processing Order: Memantau, menerima, dan memproses Purchase Orders (PO) dan Sales Orders (SO) dari pelanggan Modern Trade secara berkala untuk kelancaran pemenuhan dan mencegah pesanan yang tertunda atau kedaluwarsa.
• Stock Fulfillment Coordination: Bekerja sama dengan Warehouse, Logistics, dan Inventory Control untuk memastikan ketersediaan produk sesuai kebutuhan PO.
• Delivery Management (OTIF): Memastikan pengiriman tepat waktu dan lengkap sesuai jadwal ke DC atau gerai ritel.
• Complaint & Return/Reject Management: Menangani dan menyelesaikan isu operasional terkait penolakan pengiriman, retur, dan masalah produk, termasuk ketentuan NED.
• Service Level Reconciliation & Analysis: Menghitung, menganalisis, dan melaporkan kinerja Service Level secara berkala; identifikasi akar penyebab pelanggaran SL.
• Buyer/Merchandiser Communication: Menjaga komunikasi efektif dengan Key Account Management, Logistics, Buyers, dan Merchandisers dari Modern Trade.
• Operational Issue Resolution: Mengantisipasi dan koordinasi dengan pihak terkait untuk resolusi tepat waktu dan minimisasi dampak terhadap SL.

Skills

Microsoft Excel

VLOOKUP/XLOOKUP

Pivot Tables

IF Statements

Order Management

Logistics Coordination

Supply Chain

Modern Trade

Data Analysis

Education

Bachelor's degree

Job description

Minimum Bachelor’s Degree (S1) in any field; preferably in Supply Chain, Logistics, Operations Management, Management, or Engineering.

Minimum 1–2 years of experience in Order Management, Logistics Coordination, Supply Chain, or related roles, preferably with exposure to Modern Trade/Modern Market.

Proficient in Microsoft Excel at an intermediate to advanced level, including VLOOKUP/XLOOKUP, Pivot Tables, IF Statements, and data analysis for order management and Service Level monitoring.

Strong understanding of Modern Trade operations and processes, including delivery slot booking, purchase orders (PO), invoicing and delivery documentation, as well as product shelf-life/expired-date requirements.

Good understanding of order fulfillment and logistics processes, particularly those related to Modern Trade customers.

Responsibilities:

Order Monitoring & Processing: Monitor, receive, and process Purchase Orders (PO) and Sales Orders (SO) from Modern Trade customers on a regular basis to ensure timely fulfillment and prevent outstanding or expired orders.

Stock Fulfillment Coordination: Coordinate closely with Warehouse, Logistics, and Inventory Control teams to ensure product availability meets the quantity and SKU requirements stated in each PO.

Delivery Management (OTIF): Monitor and ensure deliveries are completed On Time and In Full (OTIF) according to agreed schedules, quantities, and requirements to Distribution Centers (DC) or retail outlets.

Complaint & Return/Reject Management: Handle and resolve operational issues related to delivery rejections, returns, and product-related issues, including NED (Not Expired Date) product requirements, in coordination with relevant internal and external parties.

Service Level Reconciliation & Analysis: Calculate, analyze, and report Service Level (SL) performance periodically. Identify root causes of service level gaps, such as stockouts, delivery delays, or logistics constraints, and coordinate corrective actions.

Buyer/Merchandiser Communication: Maintain effective communication and collaboration with Key Account Management, Logistics, Buyers, and Merchandisers from Modern Trade customers to ensure smooth order fulfillment and delivery processes.

Operational Issue Resolution: Proactively identify potential order fulfillment and delivery issues and coordinate with relevant stakeholders to ensure timely resolution and minimize service level impact.

GarudaFood is a food and beverage company subordinated of Tudung Group. In addition to GarudaFood, Tudung Group also subordinates in Agribusiness companies operating ini Crude Palm Oil field and Peanuts.

GarudaFood Group had originated from PT Tudung, it was established in Pati, Central Java. The company founder is the deceased Darmo Putro, ex-warrior who had chosen to engage in business sector after the independence of Indonesia. In early of 1987, TPJ started selling its peanut production products using a brand of Kacang Garing Garuda, which was recently known as: Kacang Garuda. Kacang Garuda earned the following awards: Indonesian Customer Satisfaction Award (ICSA) under the category of branded peanut for eight times consecutively (2000-2007); Superbrands (2003); Top Brand for Kids (2004); Indonesian Best Brand Award (IBBA, 2004-2007); Top Brand (2007). When national economy suffered from economic crisis, on December 1997, PT GarudaFood Jaya (GFJ) was established, producing Gery-branded biscuit. Gery Saluut earned Indonesian Best Brand Award (IBBA) from MARS and SWA Magazine for a period of 2005-2010 under the category of wafer salut. In 2007-2010 Gery Chocolatos earned IBBA under the category of wafer stick. In 1998 GarudaFood acquired PT Triteguh Manunggal Sejati (TRMS), producer of jelly and launched jelly product using brands of Okky and Keffy. Achievement of Okky jelly has been proven by its successfulness in earning Top Brand for Kids (TBK) Award 2004 under the category of jelly. In addition to TBK, OKKY Jelly also managed to earn IBBA (2005-2010). Okky jelly Drink also earned Top Brand Award 2007-2010 from Marketing Magazine in cooperation with Frontier. In the end of 2002, TRMS launched jelly beverage products with a brand of Okky Jelly Drink and it also constituted a new phase for GarudaFood to deal with beverages business. Seriousness of GarudaFood in focusing on beverages business had also become apparent by the launching of Mountea, fruit-flavored tea beverage. Mountea had even been awarded by IBBA 2007-2010 under the category of tea beverage in cup packaging. GarudaFood also produces Snack with a brand of Leo, for category of Potato chips, banana chips, cassava chips products initiated from the end of 2005. In 2007-2010 Leo earned IBBA award for category of potato chips. In national level, GarudaFood is also positively perceived as one of the admired food and beverage companies. Survey made by Frontier and BusinessWeek Indonesia Magazine in Jakarta and Surabaya in 2006-2010 indicated that GarudaFood was in the third position of Indonesian Most Admired Company (IMAC). GarudaFood also actively performs corporate social responsibility (CSR) under the flag of GarudaFood Sehati. To accelerate the achievement of its vision, in 2011 GarudaFood Group with non-alcohol divion of Suntory Beverage & Food, a company from Japan established a subsidiary PT Garuda Suntory Beverage, focused on the development of the beverage. Now, all potencies supported by 20 thousands knowledge workers have become main asset to GarudaFood in the effort to go forward to meet a success as sustainable enterprise.