International Medical Coordinator

Asian Assistance (Thailand) Co., Ltd.; Jakarta Pusat; Sur place; IDR 180 000 000 - 360 000 000; Plein temps

Avantages offerts par ce poste

International work environment

Electricity allowance

Punctuality bonus

Résumé du poste

Asian Assistance (Thailand) Co., Ltd. is seeking an International Medical Coordinator to support worldwide customers with emergency medical requests.

You will answer inquiries in English, coordinate referrals, arrange medical transport, and maintain accurate medical records to ensure timely, safe care. The role requires strong English communication, computer skills with MS Office, and the ability to work under pressure in a fast-paced international environment.

Qualifications

• Excellent English communication skills are required.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• MD or Nursing degree and relevant professional registration.
• 3–5 years clinical experience in Emergency/ICU or medical transport is preferred.

Responsabilités

• Answer medical inquiries in English via e-mail and phone promptly and professionally.
• Liaise with worldwide customers and service providers and ensure service meets guidelines.
• Obtain, maintain and update medical information and files in database.
• Daily medical case management with monitoring and reporting.
• Consult with in-house doctors for medical guidance on complex files and arrange transport domestically and internationally.
• Coordinate referrals and arrange medical transport by air, sea, and ground under supervision.
• Utilise management; audit and screen medical invoices.
• Review medical information and provide medical opinions to travel & service team.
• Assist with medical training and guidance for the travel & service team.
• Participate in relevant projects as required by supervisor.
• Able to work in shifts, weekends, public holidays.

Connaissances

English proficiency

MS Office

Organizational skills

Multitasking

Team player

Work under pressure

Flexibility to work shifts

Independent work

Formation

MD

BS Nursing / Registered Nurse

Description du poste

Are You looking for a job where You will be able to use your medical knowledge & expertisewhile working in an international work environment.

Position: International Medical Coordinator

Duties: As an International Medical Coordinator You are responsible to provide service and take immediate action on any request for emergency medical assistance received from worldwide customers.

All communication is in English.
Your daily duties include, but are not limited to:

Answer medical inquiries in English via e-mail and phone promptly and in a professional manner

Liaise with worldwide customers and service providers and ensure the service meets the standard guidelines and protocols set forth by the company

Obtain, Maintain & update medical information & files in database

Daily medical Case Management with continuous monitoring and reporting

Consult in-house doctors’ team for medical guidance on the management of complex medical files which includes coordination and transporting of patients domestically & internationally

Coordinate referrals of patients and arrange medical transport of patients by air, sea and ground under supervision of qualified medical team

Utilisation management. Audit & screen medical invoices

Assist our Intl. Travel & Service team by reviewing medical information and provide relevant medical opinion and suggestion to the medical files

Assist with Medical Training & guidance to our Intl. Travel & Service team

Participate on relevant work project when required by the supervisor

Able to work in shifts, weekends, public holidays

Qualifications:

Excellent English communication skills is a must

Proficiency in use of computer program for Microsoft office suite (word, outlook, excel)

Doctor of medicine degree (MD)/ BS Nursing degree; Registered Nurse / physician in related field

Preferably with 3-5 years of clinical experience in the field of Emergency Department, Inpatient ward, Intensive Care Unit and or Medical Transport team.

Flexible, team player, “get-it-done” personality.

Ability to organize, plan and work independently & under stress.

Ability to multi-task and context-switch effectively between different activities and teams.

We provide:

• International work environment
• Electricity allowance
• Punctuality bonus