International Education Counselor

IDP Education Ltd; Jawa Timur; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

IDP Education Ltd is seeking an Education Counsellor to guide international students in selecting institutions aligning with their academic and career goals. You will assist with application documentation, facilitate enrolments, and promote IDP products and services, working closely with students and education providers to ensure smooth admissions processes.

The role emphasizes delivering high-quality counselling, information on study opportunities, immigration considerations, and

Qualifications

• Experience in a sales or customer service driven environment.
• Good understanding of the education sector and placement of students into VET and universities.
• Relevant tertiary qualifications and/or prior experience working as an Education Counsellor or similar role.
• Outstanding stakeholder management and communication skills, including fluency in English, both verbal and written.

Responsibilities

• Drive achievement of your pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey.
• Provide outstanding customer service to students, families and education providers throughout the process, including admissions information and guidance.

Skills

Sales experience

Customer service

Education sector knowledge

Stakeholder management

English fluency

Education

Tertiary qualifications in Education or related field

Job description

IDP Education Ltd is seeking an Education Counsellor to guide international students in selecting institutions aligning with their academic and career goals. You will assist with application documentation, facilitate enrolments, and promote IDP products and services, working closely with students and education providers to ensure smooth admissions processes.

The role emphasizes delivering high-quality counselling, information on study opportunities, immigration considerations, and