Global Education Counsellor - Study Abroad & Admissions

IDP International Education Specialists; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

IDP International Education Specialists in Surabaya is seeking a dedicated Education Counsellor to guide international students toward suitable institutions and study opportunities, facilitate enrolments, and promote IDP services. You will engage with students and providers, sharing information and advising on admissions and processes.

You will work to achieve pipeline goals, deliver excellent service to students and families, and promote IDP products with a focus on English-language

Qualifications

• Experience in a sales or customer service driven environment and hitting individual and team targets.
• Strong understanding of the education sector and student placement into VET or universities.
• Relevant tertiary qualifications or prior experience as an Education Counsellor or similar role.
• Excellent stakeholder management and English communication skills, both verbal and written.

Responsibilities

• Drive pipeline goals, customer satisfaction, and advocacy through the student journey while promoting IDP products and services.
• Provide outstanding service to students, families, and education providers, sharing admissions information and guidance on processes and options.

Skills

Sales targets

Customer service

Stakeholder management

English communication

Education

Tertiary qualifications

Job description

IDP International Education Specialists in Surabaya is seeking a dedicated Education Counsellor to guide international students toward suitable institutions and study opportunities, facilitate enrolments, and promote IDP services. You will engage with students and providers, sharing information and advising on admissions and processes.

You will work to achieve pipeline goals, deliver excellent service to students and families, and promote IDP products with a focus on English-language