Education Counsellor & Operations Support Lead

IDP International Education Specialists; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

IDP International Education Specialists is seeking an Education Counsellor in Jakarta to guide international students toward the best study options, assist with applications, and support enrolments while promoting IDP services.

You will provide tailored information on study opportunities, culture, and geographic regions, and engage with students and education providers to facilitate successful outcomes.

Qualifications

• Experience in a sales or customer service driven environment.
• Good understanding of education sector and placement of students into VET and universities.
• Relevant tertiary qualifications and/or prior experience as an Education Counsellor or similar role.
• Outstanding stakeholder management and communication skills, including fluency in English.

Responsibilities

• Drive achievement of pipeline goals, customer satisfaction, and advocacy targets through the student journey.
• Provide excellent counselling to guide international students, advising on study opportunities, admissions processes, and local education systems.

Job description

IDP International Education Specialists is seeking an Education Counsellor in Jakarta to guide international students toward the best study options, assist with applications, and support enrolments while promoting IDP services.

You will provide tailored information on study opportunities, culture, and geographic regions, and engage with students and education providers to facilitate successful outcomes.