Internal Audit & SOP Optimization Specialist

PT. Surya Bumi Retailindo; Jakarta Barat; On-site; IDR 180,000,000 - 280,000,000; Full time

Job summary

PT Surya Bumi Retailindo (SBR) is seeking an experienced Internal Audit and SOP Development professional to review and enhance company processes across head office and 20+ stores. You will drive risk-based audits, develop SOPs and control forms, and lead trainings to ensure effective implementation.

The role requires 2–3 years in audit/compliance, strong COSO/RBA knowledge, and proficiency with MS Office and diagram tools. Field visits may be required to verify operations.

Qualifications

• Bachelor's degree in Accounting, Financial Management, or a related field.
• Minimum 2–3 years of experience in Internal Audit, SOP Development, Compliance, Risk Management, or Business Process Improvement, preferably in Retail, FMCG, or multi-branch companies.
• Strong understanding of Risk-Based Audit (RBA), COSO Internal Control Framework, and end-to-end business process mapping.
• Experienced in developing SOPs, Work Instructions, RACI Matrices, and internal control procedures.
• Knowledgeable in Root Cause Analysis (RCA), Gap Analysis, Preventive Controls, and Segregation of Duties (SoD).
• Proficient in Microsoft Office and process mapping tools such as Visio, Draw.io, or Lucidchart. ERP system experience is an advantage.
• Strong analytical thinking, problem-solving, communication skills, integrity, and attention to detail. Willing to conduct field visits when required.

Responsibilities

• Review business processes across Head Office departments and retail outlets to identify operational risks, control gaps, and process inefficiencies.
• Develop and improve SOPs, Work Instructions (IK), policies, and control forms based on audit findings and operational needs.
• Facilitate discussions with Heads of Departments (Process Owners) to validate workflows and ensure proper SOP implementation.
• Monitor and follow up on audit findings and corrective action plans to ensure timely completion.
• Maintain and manage company SOP documentation, policies, and Master Document Control.
• Conduct SOP socialization, training, and operational walkthroughs to ensure effective implementation across business units.

Skills

RBA

COSO framework

Process mapping

SOP development

RCA

Gap analysis

Segregation of Duties (SoD)

MS Office

Diagram tools

Field visits

Communication

Integrity / attention to detail

Education

Bachelor's degree in Accounting, Financial Management, or related field

Tools

Visio

Draw.io

Lucidchart

ERP system experience

Job description

PT Surya Bumi Retailindo (SBR) is seeking an experienced Internal Audit and SOP Development professional to review and enhance company processes across head office and 20+ stores. You will drive risk-based audits, develop SOPs and control forms, and lead trainings to ensure effective implementation.

The role requires 2–3 years in audit/compliance, strong COSO/RBA knowledge, and proficiency with MS Office and diagram tools. Field visits may be required to verify operations.