Insurance Operations & Claims Specialist

Zurich Insurance Group; Indonesia; On-site; IDR 111,600,000 - 245,520,000; Full time

Job summary

Zurich Insurance Group's LiveWell division seeks an insurance administrative professional to support policy administration, claims handling, and customer support. You will coordinate with providers, ensure accurate documentation and regulatory compliance, and deliver efficient service to clients.

The role requires strong insurance knowledge, proficiency in Excel, and excellent communication. Join a team focused on delivering reliable health and wellbeing solutions in a growing market.

Qualifications

• Minimum 1–3 years of experience in insurance or related field.
• Strong knowledge of insurance products, policies, and claims processes.
• Proficiency in Microsoft Excel and Office applications.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Support policy administration tasks and claims handling.
• Coordinate with insurance providers to ensure timely service.
• Maintain accurate documentation and regulatory compliance.
• Deliver high-quality customer support to clients.

Skills

Insurance knowledge

Excel

Communication skills

Negotiation

Tools

Microsoft Office Suite

Job description

Zurich Insurance Group's LiveWell division seeks an insurance administrative professional to support policy administration, claims handling, and customer support. You will coordinate with providers, ensure accurate documentation and regulatory compliance, and deliver efficient service to clients.

The role requires strong insurance knowledge, proficiency in Excel, and excellent communication. Join a team focused on delivering reliable health and wellbeing solutions in a growing market.