Indoor Sales - Tangerang

PT Rentokil Initial Indonesia; Tangerang; On-site; IDR 44,640,000 - 78,120,000; Full time

Benefits offered by this job

Attractive base salary

Performance incentive

Career path

Training & Development

Job summary

Rentokil Initial Indonesia seeks a skilled telesales professional to drive product awareness and close sales with existing and potential customers. You will respond to inquiries, qualify leads, and coordinate with the field team to ensure seamless customer experience.

The role emphasizes achieving sales targets, maintaining CRM records, and delivering excellent service in English. A competitive monthly base salary, incentives, and career growth opportunities are provided.

Qualifications

• Proven experience as telesales representative or other sales/customer service role.
• Proven track record of meeting sales quotas preferably over the phone.
• Excellent knowledge of English and strong communication skills.
• Experience with CRM software and telephone systems.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Skills

Telesales experience

Sales quota achievement

English proficiency

Interpersonal skills

Communication skills

Negotiation skills

Product learning ability

Tools

CRM software

Telephone systems

Job description

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaints

Benefits

• Attractive monthly base salary
• Allowance
• Performance Incentive
• Career path
• Training & Development

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Rentokil Initial is global support services companies, operating in the major economies of Europe, North America, Asia Pacific and Africa. Rentokil Initial Indonesia is established for over 40 years, with 19 branches spanning across the countries, employing up to 1600 people. We operate under the brand names of Rentokil (Pest Control business) and Calmic (Hygiene business) and are the market leader in the industry.

Rentokil Initial is global support services companies, operating in the major economies of Europe, North America, Asia Pacific and Africa. Rentokil Initial Indonesia is established for over 40 years, with 19 branches spanning across the countries, employing up to 1600 people. We operate under the brand names of Rentokil (Pest Control business) and Calmic (Hygiene business) and are the market leader in the industry.

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