Human-Centered Digital Experience Designer

AIA Indonesia; Jakarta Pusat; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

AIA Indonesia is seeking an experienced UI/UX designer/researcher to craft human-centered experiences for digital and physical touchpoints. You will conduct interviews, surveys, and usability tests to uncover insights and transform them into intuitive user flows, wireframes, and prototypes.

Collaborate with product managers, developers, and business teams to ensure designs align with goals. Strong Figma skills, Jira experience, and a background in insurance or financial services are highly

Qualifications

• Bachelor's degree required or equivalent.
• 4+ years in UI/UX design or research roles.
• Knowledge of insurance or financial services is a plus.
• Proficiency with Figma for flows, UI and prototypes.
• Experience with project management tools (preferably JIRA).
• Basic programming understanding is a bonus.

Responsibilities

• Design human-centered experiences across digital and physical touchpoints.
• Conduct qualitative and quantitative user research (interviews, surveys, usability tests).
• Develop user flows, wireframes, and interactive prototypes.
• Structure content and navigation for clarity and efficiency.
• Collaborate with product managers, developers, and stakeholders.

Skills

Figma

User Research

Usability Testing

Prototyping

Interaction Design

Wireframing

Education

Bachelor's degree

Tools

JIRA

Job description

AIA Indonesia is seeking an experienced UI/UX designer/researcher to craft human-centered experiences for digital and physical touchpoints. You will conduct interviews, surveys, and usability tests to uncover insights and transform them into intuitive user flows, wireframes, and prototypes.

Collaborate with product managers, developers, and business teams to ensure designs align with goals. Strong Figma skills, Jira experience, and a background in insurance or financial services are highly