HR Service Architect & Workday Specialist (Bali)

Pt Sari Kreasi Nusantara; Denpasar; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

Diageo Bali site seeks an HR Senior Analyst to handle first-line HR inquiries, ensuring high-quality service and accurate data handling. You will work closely with employees, managers, and the HR team to resolve queries efficiently using Workday and other HR tools.

Strong communication in English and Bahasa Indonesia is required, as well as experience in a shared services environment and willingness to adapt to a fast-paced, customer-focused culture in Bali.

Qualifications

• Experience in HR and Shared Services environment.
• Excellent customer experience focus and strong communication.
• Familiarity with HR systems and processes.

Responsibilities

• Provide HR service support to employees and managers, meeting performance targets.
• Handle inquiries via calls and emails with accurate documentation.
• Escalate complex issues to specialists as required and track resolution.
• Update employee data in systems and file supporting documents securely.
• Act as subject matter expert on Workday and related HR tools.

Skills

English language

Bahasa Indonesia

MS Office

Workday

HR systems

Tools

Workday

Job description

Diageo Bali site seeks an HR Senior Analyst to handle first-line HR inquiries, ensuring high-quality service and accurate data handling. You will work closely with employees, managers, and the HR team to resolve queries efficiently using Workday and other HR tools.

Strong communication in English and Bahasa Indonesia is required, as well as experience in a shared services environment and willingness to adapt to a fast-paced, customer-focused culture in Bali.