Housekeeping Supervisor

ASRI (a subsidiary of Agung Sedayu Group); Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

ASRI (a subsidiary of Agung Sedayu Group) seeks a Housekeeping Supervisor to lead daily operations at a Shopping Mall/property management setting in District 8 (SCBD), Jakarta. Minimum 3 years in a similar role and proficiency with MS Office are required.

The role involves supervising cleaning standards, inspecting public areas, coordinating pest control activities, handling guest requests, ensuring SOP compliance, and maintaining safety and cost-effective operations across all facilities.

Qualifications

• Min. 3 years of experience in Housekeeping Supervisor at Shopping Mall or Property Management operations
• Proficient in computer applications, including Microsoft Office
• Strong understanding of Housekeeping service standards and Pest Control management

Responsibilities

• Supervise daily housekeeping operations by planning work schedules, assigning tasks, and ensuring all operational areas are maintained in accordance with company housekeeping standards
• Conduct routine inspections of public areas, common facilities, corridors, and other spaces to ensure cleanliness, hygiene, and presentation meet established quality standards
• Monitor the proper use, maintenance, and availability of housekeeping equipment, cleaning chemicals, consumables, and supplies while ensuring compliance with safety regulations
• Oversee housekeeping service quality and pest control activities to maintain a clean, safe, and comfortable environment for tenants, visitors, and employees
• Handle housekeeping-related complaints, service requests, and operational issues from tenants and visitors, ensuring timely resolution and excellent customer service
• Implement and ensure compliance with housekeeping SOPs, company policies, and Health, Safety, and Environment standards while coordinating with internal departments
• Prepare housekeeping reports, monitor inventory and operational expenses, and support budget control to ensure efficient and cost-effective housekeeping operations

Skills

Housekeeping supervision

MS Office

Pest control

Tools

Microsoft Office

Job description

Min. 3 years of experience in Housekeeping Supervisor at Shopping Mall or Property Management operations, preferably in a similar role.

Proficient in computer applications, including Microsoft Office.

Strong understanding of Housekeeping service standards and Pest Control management.

Willing to be placed at District 8 (SCBD).

Job Responsibilities

• Supervise daily housekeeping operations by planning work schedules, assigning tasks, and ensuring all operational areas are maintained in accordance with company housekeeping standards.
• Conduct routine inspections of public areas, common facilities, corridors, and other operational spaces to ensure cleanliness, hygiene, and presentation meet established quality standards.
• Monitor the proper use, maintenance, and availability of housekeeping equipment, cleaning chemicals, consumables, and supplies while ensuring compliance with safety regulations.
• Oversee housekeeping service quality and pest control activities to maintain a clean, safe, and comfortable environment for tenants, visitors, and employees.
• Handle housekeeping‑related complaints, service requests, and operational issues from tenants and visitors, ensuring timely resolution and excellent customer service.
• Implement and ensure compliance with housekeeping SOPs, company policies, and Health, Safety, and Environment (HSE) standards while coordinating with internal departments to support smooth daily operations.
• Prepare housekeeping reports, monitor inventory and operational expenses, and support budget control to ensure efficient and cost-effective housekeeping operations.

Commercial & Industrial Property Management 101-1,000 employees

ASRI is a visionary property developer committed to creating inspiring spaces that redefine urban living.

ASRI has transformed cityscapes through iconic landmarks such as Mall of Indonesia, ASHTA, PIK Avenue, Hublife, Grand Galaxy Park, K Mall, The Langham Jakarta, Swissôtel PIK, Swissôtel Nusantara, Mercure Jakarta PIK, 25hours Hotel Jakarta The Oddbird, Taman Anggrek Residences, Fatmawati City Center, District 8, and Menara Jakarta.

Driven by a long-term vision to enhance community well-being, ASRI continues to develop environments that encourage growth, connectivity, and improve the quality of life for surrounding communities through commitment to innovation, quality, and sustainability.

ASRI is a visionary property developer committed to creating inspiring spaces that redefine urban living.

ASRI has transformed cityscapes through iconic landmarks such as Mall of Indonesia, ASHTA, PIK Avenue, Hublife, Grand Galaxy Park, K Mall, The Langham Jakarta, Swissôtel PIK, Swissôtel Nusantara, Mercure Jakarta PIK, 25hours Hotel Jakarta The Oddbird, Taman Anggrek Residences, Fatmawati City Center, District 8, and Menara Jakarta.

Driven by a long-term vision to enhance community well-being, ASRI continues to develop environments that encourage growth, connectivity, and improve the quality of life for surrounding communities through commitment to innovation, quality, and sustainability.